Letícia Bernabé
Edmonton,AB
Summary
Hardworking, fast learner and passionate job seeker with strong organizational skills eager to secure entry-level Office Administrator position. Ready to help team achieve company goals!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
DF Brazilian Wellness Inc.
01.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Registered Massage Therapist
Indulgence Therapeutic Massage
02.2024 - 05.2024
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
- Maintained accurate and up-to-date client records.
Registered Massage Therapist
Ware Therapeutic Massage
08.2022 - 09.2023
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
- Fostered a loyal clientele base through exceptional service, compassionate care, and consistently delivering positive results in addressing clients'' wellness goals.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
Registered Massage Therapist
Massage Addict
02.2022 - 04.2023
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
- Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained accurate and up-to-date client records.
- Performed sanitization tasks to keep massage environment clean and safe.
Education
Registered Massage Therapy
Makami College
Edmonton, AB07.2022
High School Diploma -
Santa Cruz High School
Brazil 12.2012
Skills
- Customer Service
- Positive Attitude
- Time Management
- Fast Learner
- Organizing and Categorizing
- Scheduling
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Certification
CPR and First Aid Canadian Red Cross
References
References upon request
Timeline
Registered Massage Therapist
Indulgence Therapeutic Massage
02.2024 - 05.2024
Registered Massage Therapist
Ware Therapeutic Massage
08.2022 - 09.2023
Registered Massage Therapist
Massage Addict
02.2022 - 04.2023
Office Assistant
DF Brazilian Wellness Inc.
01.2022 - Current
Registered Massage Therapy
Makami College
High School Diploma -
Santa Cruz High School
Similar Profiles
Gabriela MartínezGabriela Martínez
Digital IT Project Manager at Doers DFDigital IT Project Manager at Doers DF
Jeannine MadsenJeannine Madsen
Senior Collections Supervisor at DF GlobalSenior Collections Supervisor at DF Global
Courtney VowlesCourtney Vowles
Gym Receptionist at DF GymGym Receptionist at DF Gym
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Liam SmithLiam Smith
Line Cook at Buoy & ArrowLine Cook at Buoy & Arrow