Leticia Adame

Ceres

Summary

Dynamic Office Administrative Assistant with proven expertise at Lobos Staffing in optimizing workflow and enhancing customer engagement. Skilled in document preparation and inventory management, I excel in multitasking and organization. Recognized for improving filing systems and delivering exceptional service, I am committed to driving efficiency and satisfaction in every role.

Overview

years of professional experience

Work History

Office Administrative Assistant

Lobos Staffing

09.2024 - Current

Assisted with daily office operations, ensuring efficient workflow and organization.
Maintained filing systems, improving document retrieval and storage efficiency.
Optimized time management through effective calendar coordination.
Processed incoming communications, prioritizing responses and enhancing customer service.

Food Delivery Driver

DoorDash

01.2020 - 09.2024

Delivered food orders promptly, ensuring high customer satisfaction and repeat business.
Navigated delivery routes efficiently, optimizing travel times while adhering to safety regulations.
Communicated effectively with customers regarding order status and delivery updates.
Maintained accurate records of deliveries and collected payments as required.
Implemented best practices for food handling and sanitation during deliveries to ensure product quality.
Provided feedback on delivery operations to enhance service processes and customer experience.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Utilized GPS systems effectively for accurate routing and delivery time estimates.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Navigated efficiently through various routes for timely food deliveries.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Kept delivery vehicle clean and neat to maintain company's professional reputation.

Deli Clerk

Sprouts

07.2017 - 10.2018

Led deli team in daily operations, ensuring product quality and customer satisfaction.
Developed and implemented efficient workflow processes to enhance service speed and accuracy.
Mentored new staff, enhancing their skills in customer interaction and product knowledge.
Managed inventory, optimizing stock levels to meet demand without excess waste.

Education

GED -

New Haven Adult School

Union City, CA

05.2016

Skills

Data entry
Document preparation
Billing and invoicing
File organization
Document scanning
Inventory management
File management
Telephone reception
Workflow optimization
Customer engagement
Office supply management

Expense reporting
Multitasking and organization
Payroll and accounts payable and receivable
Vendor engagement
Email management
Scanning and copying
Computer proficiency
Office administration
Supply inventory
Verbal communication

Timeline