Lethysia Ferreira
Etobicoke,ON
Summary
Experienced sales and customer service with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.
Overview
2
2
years of professional experience
Work History
Sales Associate
Ikea Canada
12.2021 - 08.2023
- Highly motivated, with extensive customer service and sales experience
- Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets
- Consistently recognized for sales performance and excellence in customer service
- Multitasking Strengths
- Customer Service
- Stocking and Replenishing
- Excellent People Skills
- Hospitality and Accommodation, Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Biology And Animal Physiology
University of Toronto
Toronto, ONSkills
- Adapt to Diverse Groups
- Verbal Communication
- Excellent People Skills
- Customer Service
- Multitasking Strengths
- Guest Relations
- Policy and Procedure Adherence
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Availability
Available to work part-time from Friday to Monday and during holidays.
Timeline
Sales Associate
Ikea Canada
12.2021 - 08.2023
Bachelor of Science - Biology And Animal Physiology
University of Toronto
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