Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Lester Nagassar

Pickering,Canada

Summary

Detail-oriented Printing Press Operator with 30 years of experience. Adept at meeting long-term goals through the day-to-day organization and providing individualized services. Successful at Graphics software use and preventive maintenance.

Overview

30
30
years of professional experience

Work History

Digital Press Operator

Resource Integrated Limited
Ontario, Canada
09.2023 - 07.2024
  • Provide technical oversight for operations relevant to production that is, the digital design and printing process
  • Co-ordinate, confirm and manage print production schedules and print specifications
  • Maintain printing equipment and ensure that all resources on site are set-up to fulfill orders/jobs
  • Prepare drafts according to clients' requirements and deliver on final product samples before performing a seamless handover to clients
  • Ensure that positive client engagement and satisfaction are prioritised and maintained during the contractual process
  • Experience in operating the following machinery: Konica AccurioPress C12000, Operate the Colex i-cut, Graphtec cutter 48' cutter and Sealer / Laminator
  • Performs other managerial duties related to finance, administration, etc
  • To ensure consistent and quality operations.
  • Operated various digital printing presses, producing consistent results across multiple machines.
  • Reduced downtime by troubleshooting and resolving technical issues in a timely manner.

Digital Folder Operator

Marquis Printing Company
Markham, Canada
10.2022 - 09.2023
  • Assist with all operations on site relevant to the digital design and printing process
  • Coordinate and prioritize print production schedules and print specifications
  • Assist in the preparation of estimates used by management for purposes such as planning, organizing, and scheduling work
  • Performs other managerial duties related to finance, administration, etc
  • To ensure consistent and quality operations
  • Create relationships with current and prospective clients, draw up contracts, bid on large-scale and commercial print jobs.
  • Maintained high level of quality and productivity, attention to detail, count accuracy of material and unit appearance.
  • Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.

Digital Press Operator

Digital Impressions Limited
Port of Spain, Trinidad and Tobago
10.2010 - 08.2022
  • Manages all operations on site relevant to the digital design and printing process
  • Handles the procurement of all raw materials to facilitate and sustain efficient operations on site
  • Oversees the operation and maintenance of all equipment such as Xerox 700 Digital Printing Press, Epson Sublimation Printer, IMAC Computer, Heat Press, Silhouette Cutter and Guillotine
  • Liaises directly with customers to discuss their diverse design needs/artwork and deliver the intended end product within a specific timeframe and budget
  • Conducts quality control checks to ensure that products generated on site match customer requirements and are consistent with market standards
  • Performs other managerial duties related to finance, administration, etc
  • To ensure consistent and quality operations at Digital impressions Ltd
  • Researches and implements new digital and innovative trends being applied in the printing industry.

Production Coordinator/Estimator

Zenith Printers Limited
Port of Spain, Trinidad and Tobago
01.2010 - 09.2010
  • Coordinated and prioritized print production schedules and print specifications
  • Reviewed artwork and copy prior to sending to the printers for accuracy and formatting
  • This included the approval of final mock-ups and proofs to ensure quality assurance
  • Analysed documentation to prepare time, cost, materials, and labour estimates
  • Evaluated all methods available for producing a job and provides quotes based on the most economical method
  • Planned jobs using a variety of substrates and printing methods
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work
  • This included the revision of estimates as needed due to specification changes
  • Consulted with sales, vendors, personnel in other departments to discuss and formulate estimates and resolve issues
  • Developed knowledge of materials available and recommends cost saving opportunities.
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.

Sales Representative, Print

Orange Printers
Port of Spain, Trinidad and Tobago
09.2009 - 01.2010
  • Created relationships with current and prospective clients, drew up contracts, bid on large-scale and commercial print jobs, and provided the overall best possible service to clients
  • Maintained customer accounts, followed-up with former customers to ensure satisfaction and/or assisted them with the reordering of additional materials, drawing up presentations and drafting of proposals for jobs.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Pressroom Supervisor

Scrip-J Printers Limited
Port of Spain, Trinidad and Tobago
05.2005 - 07.2009
  • Supervised, coordinated and scheduled activities of workers who produce printing plates, process film; and print, bind and finish books, and other printed products
  • Established methods to meet work schedules and coordinated work activities with other departments
  • Reviewed and approved all job proofs or samples in order to ensure quality of work met client specifications
  • Performed the requisition of materials and supplies
  • Resolved work problems, provided technical advice and recommended measures to improve productivity and product quality
  • Managed equipment inclusive of the following: Heidelberg Kord Single Color Printing Press, Heidelberg MOFH 5 Color Press, Heidelberg Speedmaster 74 - 2 Color Press, Heidelberg Speedmaster 74 - 8 color / Perfecting Press and Guillotine.
  • Established preventive maintenance schedules for key machinery, reducing unplanned downtime incidents significantly.
  • Provided technical support to sales teams as needed, assisting them in meeting customer expectations accurately from a production standpoint.

Senior Press Operator & Shift Leader

Scrip-J Printers Limited
Port of Spain, Trinidad and Tobago
05.2000 - 05.2005
  • Supervised all operations on specific shifts such as the evening shifts and whenever the lead supervisor was not present on site
  • Reviewed job orders to determine job specifications such as production time, colour sequence and quantities required, and advised press crew of these specifications
  • Filled ink fountains and take measurements, made adjustments and determined settings to control colour and viscosity
  • Mounted plates or cylinders and made necessary adjustments
  • Set up press and checked samples for ink coverage, alignment and registration.
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.

Press Operator

Scrip-J Printers Limited
Port of Spain, Trinidad and Tobago
05.1994 - 05.2000
  • Provided support with determining and reviewing job specifications and orders
  • This included elements such as production time, colour sequence and quantities required
  • Performed duties related to the filling of ink fountains, taking of measurements, determining settings to control colour and viscosity and making adjustments as needed
  • Handled the mounting of plates or cylinders on site
  • Supported with the setting up of press and verified samples for ink coverage, alignment and registration.

Education

Caribbean Examinations Secondary Certifications- Caribbean Examinations Council (CXC) -

Caribbean Examinations Council

Certificate - Supervisory Skills

SBCS
Trinidad And Tobago
05.2008

Certificate - Effective Personal Productivity Leadership Management International - Personal Productivity

Leadership Management International
Trinidad And Tobago
09.2006

Certificate - Process Controls Boot Camp G.A.T.F. -

G.A.T.F.
06.2006

Certificate of Achievement - Dale Carnegie Course -

Dale Carnegie
09.2005

Certificate in Supervisory Skills And Management Skills -

Institute of Training and Development
09.2005

Certificate - Computer Literacy -

NIHERST
06.1999

Certificate - G.A.T.F. Press / Pressroom Procedures -

G.A.T.F.
05.1999

No Degree - Printing Technician

John Donaldson Technical Institute
Trinidad And Tobago
04.1991

Skills

  • Mechanical-Knowledge of printing machinery and tools, including their designs, uses, and maintenance
  • Production and Processing-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective delivery of results
  • Customer Service-Knowledge of principles and processes for providing customer services This includes assessing customer needs, meeting quality standards, and evaluating service delivery and satisfaction
  • Design-Knowledge of design techniques, tools, and principles related to the production of plans
  • Creativity & originality
  • Critical thinking & problem-solving
  • Time & scope management
  • Effective communication
  • Adaptability
  • Attention to detail
  • Productivity & organisation
  • Digital printing expertise
  • Print finishing techniques
  • Graphic Design Software

Languages

English
Native or Bilingual

Timeline

Digital Press Operator

Resource Integrated Limited
09.2023 - 07.2024

Digital Folder Operator

Marquis Printing Company
10.2022 - 09.2023

Digital Press Operator

Digital Impressions Limited
10.2010 - 08.2022

Production Coordinator/Estimator

Zenith Printers Limited
01.2010 - 09.2010

Sales Representative, Print

Orange Printers
09.2009 - 01.2010

Pressroom Supervisor

Scrip-J Printers Limited
05.2005 - 07.2009

Senior Press Operator & Shift Leader

Scrip-J Printers Limited
05.2000 - 05.2005

Press Operator

Scrip-J Printers Limited
05.1994 - 05.2000

Caribbean Examinations Secondary Certifications- Caribbean Examinations Council (CXC) -

Caribbean Examinations Council

Certificate - Supervisory Skills

SBCS

Certificate - Effective Personal Productivity Leadership Management International - Personal Productivity

Leadership Management International

Certificate - Process Controls Boot Camp G.A.T.F. -

G.A.T.F.

Certificate of Achievement - Dale Carnegie Course -

Dale Carnegie

Certificate in Supervisory Skills And Management Skills -

Institute of Training and Development

Certificate - Computer Literacy -

NIHERST

Certificate - G.A.T.F. Press / Pressroom Procedures -

G.A.T.F.

No Degree - Printing Technician

John Donaldson Technical Institute
Lester Nagassar