Lester Almeida
Mississauga,Canada
Summary
Consummate business executive with global experience in revenue management, Commercial sales, and distribution.
Overview
18
18
years of professional experience
Work History
Intercontinental Hotels Group
04.2019 - Current
- Responsible for topline revenue performance of the IHG Hotels and Resorts Canada portfolio covering 190+ hotels across all Canadian provinces contributing 800M+ in revenue.
- Responsible for commercial & revenue program execution and key owner relationships relating to topline performance.
Director
Regional
02.2018 - 04.2019
- Of Revenue Management
- Thailand, Responsible for the overall revenue strategy for the Four Seasons Thailand portfolio covering resorts and private residences
- Regional Revenue Management Coach providing strategic consultation to multiple properties within the Asia Pacific region (Indonesia, South Korea, India)
- Project lead for the ancillary revenue analytics program at Four Seasons Resorts Thailand.
Four Seasons Hotels and Resorts
09.2015 - 04.2019
- Responsible for various regional and property-specific roles across the Four Seasons global portfolio
04.2017 - 01.2018
- Managed 40+ Million in topline Revenue through a successful renovation of rooms and public spaces.
Regional Revenue Manager
Asia Pacific Corporate Office
09.2015 - 04.2017
- Part of the Asia Pacific central revenue management team overseeing revenue management and distribution for strategic properties in the region
- Successfully completed hotel openings for Four Seasons Hotel Seoul (October 2015) and Four Seasons Hotel Jakarta (July 2016) and set up the revenue management function for the properties
- CONT'D….
Director of Revenue Management
Taj Boston Hotel
09.2012 - 08.2015
- Responsible for driving the overall revenue strategy covering revenue management, global distribution, marketing and sales for Taj Boston Hotel
- Managed all partner strategies in the Americas covering global consortia, preferred programs and regional affiliations
- Provided regional marketing and revenue management support for The Pierre, a Taj Hotel New York and Taj Campton Place Hotel
Corporate Sales and Marketing
Taj Hotels Resorts and Palaces
06.2007 - 08.2015
- Team periodically deployed to international portfolios covering North America, Southern Africa, UK, Australia and India.
Revenue Manager
Taj Hotels, Resorts and Palaces
05.2012 - 08.2012
- Responsible for special projects and initiatives at Taj Hotels, Resorts and Palaces' corporate office, covering yield optimization and electronic distribution
- Assisted in setting up the revenue management function for the budget hotel division, ‘Ginger Hotels'
- Designed and implemented a revenue management and distribution training program for all new corporate revenue management recruits
- Chosen as the designated trainer (Revenue Management) providing support to the learning and development function.
Revenue Manager
Taj Cape Town Hotel
09.2009 - 05.2012
- Was part of the hotel opening team that successfully established the company's first South African property, Taj Cape Town
- Conducted feasibility studies for market development across Sub-Saharan Africa
- Was responsible for new account development, predominantly in the diplomatic segment
- Established key destination marketing company (DMC) and tour operator partnerships
- CONT'D….
Interim Revenue Manager
Crowne Plaza London St James
05.2009 - 08.2009
- Given Interim responsibility for revenue management and distribution at Crowne Plaza London St
- James & 51 Buckingham Gate, Taj Suites and Residences during critical system changeover projects
- Spearheaded the property management system (PMS) changeover project and established revised data, process and operating standards in line with dual brand guidelines
- Established a revenue management plan for integrating the hotel and apartment Structure for better optimization.
Assistant Manager
Taj Goa Hotels & Blue Sydney, Taj Hotel
04.2008 - 05.2009
- Oversaw revenue management for a portfolio of 5 properties within the luxury and upper upscale segments covering the 4 Hotels in Goa, India and the erstwhile Blue hotel, Sydney Australia
- Responsible for managing the cluster central reservation and distribution teams
Revenue Executive
Taj Hotels, Resorts and Palaces – Taj Corporate office, Taj Landsend
06.2007 - 04.2008
- Managed the group-wide central reservation system changeover and provided training to individual hotel properties
- Oversaw the company-wide travel consortia participation for the year 2008
- Completed the Taj internal sales executive development program
- Trained in core reservations and revenue management processes through the internal revenue management mentoring program at
Education
Certificate Course in French (L’Alliance Francaise) -
Master of Liberal Arts (ALM) - Finance
Harvard University
Cambridge, MA2017
Certificate in Digital Marketing: Customer Engagement, Social Media, Planning and Analytics - undefined
2017
Certificate Program in Hotel Real Estate and Asset Management - undefined
Columbia Business School, Hotel Administration, Cornell University
New York, Ithaca, NY2012
PGDBM / M.B.A - Marketing
Loyola Institute of Business Administration, Loyola College
2007
Bachelor of Management Studies - Marketing & Econometrics
St. Xavier's College (University of Mumbai)
2005
Timeline
Intercontinental Hotels Group
04.2019 - Current
Director
Regional
02.2018 - 04.2019
04.2017 - 01.2018
Four Seasons Hotels and Resorts
09.2015 - 04.2019
Regional Revenue Manager
Asia Pacific Corporate Office
09.2015 - 04.2017
Director of Revenue Management
Taj Boston Hotel
09.2012 - 08.2015
Revenue Manager
Taj Hotels, Resorts and Palaces
05.2012 - 08.2012
Revenue Manager
Taj Cape Town Hotel
09.2009 - 05.2012
Interim Revenue Manager
Crowne Plaza London St James
05.2009 - 08.2009
Assistant Manager
Taj Goa Hotels & Blue Sydney, Taj Hotel
04.2008 - 05.2009
Corporate Sales and Marketing
Taj Hotels Resorts and Palaces
06.2007 - 08.2015
Revenue Executive
Taj Hotels, Resorts and Palaces – Taj Corporate office, Taj Landsend
06.2007 - 04.2008
Master of Liberal Arts (ALM) - Finance
Harvard University
Certificate in Digital Marketing: Customer Engagement, Social Media, Planning and Analytics - undefined
Certificate Program in Hotel Real Estate and Asset Management - undefined
Columbia Business School, Hotel Administration, Cornell University
PGDBM / M.B.A - Marketing
Loyola Institute of Business Administration, Loyola College
Bachelor of Management Studies - Marketing & Econometrics
St. Xavier's College (University of Mumbai)
Certificate Course in French (L’Alliance Francaise) -
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