Lestat L. Hernandez
San Diego
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time.
Overview
4
4
years of professional experience
Work History
Store Clerk
Thrifty Ice cream
Guadalajara
03.2023 - 01.2024
- I serve Ice cream to the employees, clean the store, prepared different types of beverages, prepare all the consumables for the store like ice cream cones and waffles.
- Kept work area clean and organized at all times.
- Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Ensured compliance with health and safety regulations.
Bar Server
Baco bar
El Grullo
06.2020 - 11.2022
- Checked identification of customers to verify age requirements for alcoholic beverages.
- Organized wine bottles on shelves for easy access during shifts.
- Assisted with setting up bar area prior to opening shift.
- Stayed up-to-date on menu items, specialties, ingredients and preparation methods.
- Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
- Assisted bartenders with creating unique drink combinations based on guests' preferences.
- Participated in weekly inventory counts to ensure adequate levels of stock are maintained at all times.
- Resolved customer complaints in a timely manner while remaining calm under pressure.
- Maintained cleanliness of the bar area throughout shift.
- Maintained an organized workspace by properly storing tools and equipment after use.
- Greeted customers in a friendly and professional manner.
- Ensured compliance with state regulations regarding serving alcohol responsibly.
- Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
- Checked on dining area to identify immediate needs and reset tables between guests.
Education
Highschool, BTG
El Grullo , Jal08-2022
Skills
- Customer service
- Cash handling
- Supply restocking
- Store organization
- Attention to detail
- Team collaboration
- Merchandise restocking
- Basic math proficiency
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Clerk
Thrifty Ice cream
03.2023 - 01.2024
Bar Server
Baco bar
06.2020 - 11.2022
Highschool, BTG