Lessy Sithole
Ajax ,Ontario
Summary
Skilled Massage Therapist with extensive experience at Steiner Transocean-Royal Caribbean Cruise Line, known for exceptional professionalism and ethics. Expert in Swedish and deep tissue massage, sports massage, hot stone therapy , bamboo massage , Thai herbal poultice etc I significantly enhanced client satisfaction through personalized, effective treatments. Demonstrated mastery in stress relief techniques, fostering a positive, comfortable environment for diverse clientele.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Steiner Transocean-Royal Caribbean Cruise Line
08.2017 - 05.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Administered Swedish, deep tissue and sports massage techniques.
- Maintained accurate and up-to-date client records.
- Utilized hot stones, bamboo massage, Thai herbal poultice ,aromatherapy and other therapeutic treatments.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Education
Massage Therapy
The City & Guilds of London Institute
SA07.2015
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
Languages
English
Professional Working
Timeline
Massage Therapist
Steiner Transocean-Royal Caribbean Cruise Line
08.2017 - 05.2024
Massage Therapy
The City & Guilds of London Institute
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