Friendly, upbeat and Positive attitude. Results-driven data professional equipped to manage and streamline data entry processes. Proven ability to enhance data accuracy and ensure timely completion of tasks. Collaborative team player with focus on achieving objectives and adapting to dynamic environments. Known for analytical skills and attention to detail.
Overview
10
10
years of professional experience
Work History
Data Intake Specialist
The Whole Child
03.2025 - Current
Responsible for Assessing client needs and connecting them with the appropriate resources.
Excellent verbal and written communication skills to interact with clients and colleagues.
Demonstrating empathy,compassion, and the ability to build rapport with clients.
Multitasking, answering high volume calls and emails. Identifying and resolving issues that arise during intake process.
Directing clients to appropriate departments, scheduling appointments, and coordinating with other team members or service providers. Utilizing various software and systems for data entry, record management and communication.
Handling initial inquiries, often via phone or in person, to assess client needs and determine eligibility for services. Accurately documenting client information in relevant system, maintaining confidentiality and adhering to privacy regulations (e.g HIPAA)
Legal Assistant /Immigration Paralegal
Law Offices Of Aaron Chenault
01.2021 - 09.2023
Drafted and filed Filed I-589's for Asylum and Withholdings translated, proofread and filed legal documents before deadlines.
Filed I-765 documents for work permit.
translated documents for clients and interpreted verbal communications to enable client to understand immigration process.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Received 98% customer satisfaction rating for Attorney Aaron Chenault, resulting in positive Company Google reviews.
Criminal Defense Paralegal
Manshoory Law Group
02.2020 - 08.2021
Managed communication between client and Attorney, provided translation for Spanish speaking clients and ensure an prompt and accurate updates on case progress and developments.
Interviewed clients to obtain information relevant to cases.
Assisted attorneys in preparing for hearings, trials by organizing case materials and creating comprehensive exhibits.
Produced legal documents such as briefs, pleadings and appeals.
Provided consistent quality control for all drafted materials including pleadings, correspondence and affidavits.
Criminal Defense Legal Assistant
Imhoff and Associates
08.2017 - 02.2020
First point of contact with client, analyzing and verifying cases for acceptance or denial.
Answered high volume calls, referrals and emails.
Processed documents and case payments.
Distribute case load to appropriate Attorney.
Maintained contact with client from beginning to case closing providing updates throughout their legal process.
Assuring good communication between client and Attorney.
Beauty Consultant Sales Representative
Sephora Inside JCPenney
03.2015 - 07.2017
Built strong relationships with clients, leading to repeat business and referrals.
Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
Managed inventory levels efficiently, preventing stockouts and overstock situations while maximizing sales opportunities.
Contributed to high-level teamwork by collaborating on strategies for meeting monthly sales targets together as a group.
Hosted successful in-store events to showcase new products and boost overall sales revenue.
Provided excellent customer service through active listening skills, understanding client needs before making tailored suggestions.
Achieved sales goals consistently through effective product demonstrations and persuasive communication skills.
Increased client satisfaction by providing personalized beauty consultations and product recommendations.