Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Lesly Ocampo-Angeles

Fontana

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
8
years of professional experience

Work History

Team Manager

Panera Bread
09.2023 - Current
  • Led team in daily operations, ensuring efficiency and adherence to company standards.
  • Streamlined communication processes between departments, improving workflow and collaboration.
  • Analyzed team performance metrics, identifying areas for improvement and implementing corrective actions.
  • Mentored junior staff, fostering professional development and promoting a culture of continuous learning.

Shift Manager

Wingstop
11.2022 - 01.2023
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Helped employees accomplish tasks during peak periods.
  • Upheld company standards and compliance requirements for operations.

Pasta Cook

California Pizza Kitchen
08.2021 - 10.2022
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.

Shift Manager

Rubios Costal Grill
08.2017 - 11.2020
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Handled customer complaints, questions and inquiries.
  • Cross-trained in every store role to maximize operational knowledge.
  • Helped employees accomplish tasks during peak periods.

Education

High School Diploma -

Bloomington High School
Bloomington, CA
06.2017

Skills

  • Opening and closing procedures
  • Schedule oversight
  • Training and mentoring
  • Team development
  • Friendly, positive attitude
  • Organizational skills
  • Multitasking

Education and Training

other

Timeline

Team Manager

Panera Bread
09.2023 - Current

Shift Manager

Wingstop
11.2022 - 01.2023

Pasta Cook

California Pizza Kitchen
08.2021 - 10.2022

Shift Manager

Rubios Costal Grill
08.2017 - 11.2020

High School Diploma -

Bloomington High School

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Lesly Ocampo-Angeles