Lesly Hernandez
Inglewood
Summary
Expertise in commission based sales
Knowledge about high end cosmetic brands
Knowledge of alcohol & beverage regulations
Experience in providing impeccable customer service
Hospitality of all work environments
Having great communication skills to build interrelationships with Customers
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ambassador
Intuit dome
06.2024 - Current
- Concessions ambassador oversees all operations of alcohol, beverage, & food purchases
- Provides outstanding customer service & welcoming
- Team leader & event organizer
- Gatekeeper ensuring that all event operations go as planned
- Checking customers identification for proof of age if serving alcohol
Sales Counter Manager
Macy’s
11.2021 - 08.2024
- Manage department sales
- Organize and process shipping products
- Commission- based sales
- Team leader & customer service
- Provided pre-orders and assist with company’s metrics
- Inventory management
Sales Representative
Bloomingdale’s
10.2018 - 11.2020
- Remarkable customer service
- Professional sales associate
- Team leader
- Answering phone calls
- Processing returns and orders of merchandise
- Exporting merchandise to each department
- Assisting with the company’s outreach
- Opening credit cards for company’s business
Sales Associate
Zara USA Inc.
08.2016 - 09.2018
- Sales associate, outstanding customer service, cashier, counter clerk service
- Strong communication and cash handling
- Fast- paced environment, comprehensive customer database
- Closing register procedures & all store operations
- Ordering merchandise for customers efficiently
- Answers telephones and communicates with other stores efficiently
Merchandiser
Macy's
09.2016 - 02.2017
- Sales Associate, excellent customer service, goal-oriented
- Merchandising and Replenishment of store layout
- Technical computer skills
- Organize departments layout
- Shipping and receiving inventory
Waitress
Panang Thai Restaurant
01.2015 - 06.2016
- Outstanding customer service
- Hospitality knowledged based acquired
- Taking customer orders and delivering food and beverages
- Take accurate food and drinks orders, using a POS ordering software system
Education
Associate Business Degree -
Santa Monica College
Santa Monica03.2025
High School Diploma -
Hawthorne High School
Hawthorne06.2015
Skills
- Fluent in English
- Fluent in Spanish
- Excellent multitasking abilities
- Eager to meet challenges
- Quickly assimilate new concepts
- Self-starter
- Word
- Cash Register
- Customer Service
- Fast learner
- Microsoft Office
- Cash Handling
- Inventory
- Team player
- POS
- Cashiering
- Computer Skills
- Merchandising
- Pricing
- Computer Operations
Certification
Food and Safety handlers card
RBS Certification
Timeline
Ambassador
Intuit dome
06.2024 - Current
Sales Counter Manager
Macy’s
11.2021 - 08.2024
Sales Representative
Bloomingdale’s
10.2018 - 11.2020
Merchandiser
Macy's
09.2016 - 02.2017
Sales Associate
Zara USA Inc.
08.2016 - 09.2018
Waitress
Panang Thai Restaurant
01.2015 - 06.2016
High School Diploma -
Hawthorne High School
Food and Safety handlers card
RBS Certification
Associate Business Degree -
Santa Monica College
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