Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Psychiatry Office Dr , Jagmeet Chann
10.2020 - Current
Obtained patient mental health history, medication information, and symptoms.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Cashier
Vallarta Supermarket
06.2015 - 10.2019
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
RG BBQ Cafe
06.2014 - 08.2014
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cleaned and maintained work areas, equipment and utensils.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
Medical Assistant Degree -
UEI College
Fresno, CA
09-2020
High School Diploma -
John R Wooden High School
Reseda, CA
06-2018
Skills
Patient scheduling
Customer service
Vital signs monitoring
Electronic medical records
Insurance verification
Maintaining confidentiality
Appointment setting
Fluent in English and Spanish
Adaptable
Payment collection
Professional bedside manner
Medical billing and coding
Insurance authorizations
Certification
CPR Certification
CCMA Certification
Timeline
Medical Assistant
Psychiatry Office Dr , Jagmeet Chann
10.2020 - Current
Cashier
Vallarta Supermarket
06.2015 - 10.2019
Cashier
RG BBQ Cafe
06.2014 - 08.2014
Medical Assistant Degree -
UEI College
High School Diploma -
John R Wooden High School
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