LESLIE JOYCE SISON
Daly City
Summary
Highly analytical and effective communicator with exceptional teamwork skills and a proven ability to adapt quickly to new environments. Motivated, resilient, and eager to contribute to team success. Committed to further developing professional skills with a positive attitude and strong commitment to continuous learning and growth. Prioritizes the success of the organization.
Overview
18
18
years of professional experience
Work History
Accounts Receivable/Staff Accountant
The Jay Hotel, Formerly Le Meridien SF
San Francisco, CA
10.2022 - Current
- Providing key support in the accounting department to ensure efficient, compliant and timely operations of day-to-day accounting responsibilities
- Monitoring, tracking and processing of payments and deposits, preparing invoices and billing statements and responding to internal and external accounting related inquiries in a timely mannerPerforming monthly account reviews and reconciliations as required and preparing reports in case of audit findings
- Effectively managing correspondence with clients and vendors in case of accounting related issues such as overdue payments, arranging payment nogotiations where needed and ensuring all accounts and documentation are accurate and up-to-date
- Trained new employees on accounting principles as well as company policies, procedures and processes
Senior Front Office Agent/AR Coordinator
Hyatt Centric Fisherman’s Wharf
San Francisco, CA, USA
07.2010 - Current
- Senior front desk employee responsible for a smooth check-in/check-out process while providing highest quality customer service and escalating and resolving any customer complaints immediately
- Worked as Account Receivables and Account Payables coordinator by assisting the Accounting Department in various AP and AR tasks such as applying payments to daily invoices, month-end airline billings, and other group accounts
- Assisted Sales Department in applying payments for group invoices such as initial and full deposits for banquet events, room accommodations and conference room rentals
- Worked as Night Auditor responsible for the oversight of specific night duties as well as overseeing the front office during the overnight shift
Front Office Agent/Banquet & Fine Dining Server
Grand Hyatt DFW
Dallas Fort Worth, TX, USA
06.2007 - 07.2010
- Managing the front desk processes, incl. collecting room deposits, fees and payments via internal sortware systems
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Education
Bachelors in Science - Management
Columban College
Associate Degree - Computer Networking and Information Technology
City College of San Francisco
San Francisco, CA05.2015
Skills
Technical Skills
- Microsoft Office, part Excel
- Micros
- Oracle
- Internal Accounting software (specify names)
- Various hotel booking systems (specify?)
Soft Skills
- Critical thinking and analysis
- Detail oriented
- Time management
- Efficient and professional communication
- Team player
- New hire training and mentoring
- Customer service
Accomplishments
- Employee of the First Quarter (2022)
- Employee of the Month (April 2022)
- Employee of the Second Quarter (2019)
- Employee of the Month (May 2019)
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Accounts Receivable/Staff Accountant
The Jay Hotel, Formerly Le Meridien SF
10.2022 - Current
Senior Front Office Agent/AR Coordinator
Hyatt Centric Fisherman’s Wharf
07.2010 - Current
Front Office Agent/Banquet & Fine Dining Server
Grand Hyatt DFW
06.2007 - 07.2010
Associate Degree - Computer Networking and Information Technology
City College of San Francisco
Bachelors in Science - Management
Columban College