Leslie Villa
Colton
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
Colton
01.2022 - Current
- Prepared high-quality beverages according to Starbucks recipes and standards.
- Maintained cleanliness and organization of workstations and café environment.
- Provided exceptional customer service by engaging with customers and addressing needs.
Substitute Teacher, K-12
Colton Joint Unified School District
Colton
10.2021 - 03.2023
- Managed classroom environments to facilitate student learning and engagement.
- Implemented lesson plans according to district guidelines and standards.
Caregiver
Inland Respite
Colton
01.2018 - 12.2020
- Provided compassionate support to individuals with disabilities in daily activities.
- Assisted clients with personal hygiene, grooming, and meal preparation.
- Developed engaging activities to promote social interaction and mental stimulation.
Education
Bachelor of Arts - Liberal Studies
California State University, San Bernardino
San Bernardino, CA 09.2018 - 05.2021
Skills
- Service quality
- Team collaboration
- Time management
- Effective communication
- Adaptability to change
- Problem solving
- Conflict resolution
- Behavior management
- Cash handling
Languages
Spanish
Native/ Bilingual
Certification
- Community Health Worker
Timeline
Barista
Starbucks
01.2022 - Current
Substitute Teacher, K-12
Colton Joint Unified School District
10.2021 - 03.2023
Bachelor of Arts - Liberal Studies
California State University, San Bernardino
09.2018 - 05.2021
Caregiver
Inland Respite
01.2018 - 12.2020