Dedicated Billing and Admin professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Accounting and Billing
Procom
Toronto, ON
11.2022 - Current
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Handled 10 calls per day to address customer inquiries and concerns.
Freelance Transcriptionist
Rev.com
, ON
03.2022 - 09.2022
Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
Reviewed completed reports for proper formatting, grammar and sentence structure.
Tracked and documented processes, communications and report status to remain organized and meet deadlines.
Maintained logs of incoming dictation projects and transcription records.
Admin Support Speacialist
Accenture
03.2019 - 02.2021
Carried out day-to-day duties accurately and efficiently.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked with customers to understand needs and provide excellent service.
Used coordination and planning skills to achieve results according to schedule.