Results-driven Billing & Accounts Specialist with 5+ years of experience spanning insurance, fitness, retail, manufacturing, and higher education. Skilled in accounts accounts receivable and payable, client relationship management, and dispute resolution - successfully reducing backlogs and improving cash flow. Recognized for accuracy, timeliness, and organizational strength in financial recordkeeping. Proficient in QuickBooks, AMS360, and the Microsoft Office Suite. Dedicated to delivering professional, customer-focused service while supporting marketing initiatives and membership retention.
Overview
21
21
years of professional experience
Work History
Billing & Account Coordinator
Naspower Gym
Bakersfield
09.2023 - Current
Cleared extensive backlog in billing.
Conducted research to address and fix billing discrepancies.
Managed customer care and training on technical programs for staff.
Assisted in marketing campaigns to promote gym memberships and services.
Managed client communications to ensure satisfaction and retention.
Coordinated scheduling for personal training sessions and group classes.
Accounting Assistant
Wilson Paves & Associates
Bakersfield
04.2013 - 03.2016
Processed invoices for timely payments and accurate financial records.
Generated monthly balance sheets and income statements.
Assisted in preparing monthly financial reports for management review.
Maintained organized filing system for accounting documents and records.
Reconciled bank statements to ensure account accuracy and completeness.
Collaborated with team members to resolve discrepancies in financial data.
Utilized accounting software to input transactions and track expenses.
Supported payroll processing by verifying employee hours and deductions.
Communicated with vendors regarding billing inquiries and payment issues.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Maintained the general ledger system to ensure accurate recording of all transactions.
Received payments from customers via cash, check and credit cards to pay company invoices.
Produced reliable reports by checking financial statements for accuracy.
Processed journal entries for accruals, amortization and other adjustments.
Provided support to upper management with special projects related to finance or accounting processes.
Researched discrepancies between invoices, purchase orders, packing slips.
Managed vendor relationships by ensuring timely payments and resolving disputes.
Renegotiated vendor payment terms to enhance cash flow.
Enhanced cash flow, contributing to the company's profitability.
Income Tax Preparer
TaxXpress
Sacramento
01.2005 - 04.2013
Prepared individual and business tax returns using industry-standard software.
Analyzed client financial documents to identify potential deductions and credits.
Communicated tax obligations and deadlines to clients effectively.
Reviewed prior year tax returns for accuracy and compliance issues.
Maintained up-to-date knowledge of federal and state tax laws and regulations.
Collaborated with clients to gather necessary documentation for tax preparation.
Assisted in developing streamlined processes for efficient tax return completion.
Prepared tax returns for individuals, corporations, partnerships and trusts.
Created financial statements for filing purposes.
Managed a high volume of complex individual income tax returns in a timely manner.
Answered inquiries from clients regarding their tax obligations.
Identified opportunities for additional deductions or credits.
Education
Associate of Science - Animal Science
Bakersfield College
Bakersfield, CA
Skills
Accounts Receivable
Accounts Payable
Invoice verification and processing
Reconciliation of purchase orders
Aging report analysis and collections
Month-end financial closing
Financial reporting experience
Financial budget management
Accurate billing and dispute management
Accounting Systems: QuickBooks, AMS360, Mindbody, Microsoft Excel
Payment Processing
Client relationship management
Account reconciliation
Billing management
Financial reporting
Customer service
Marketing strategies
Technology Skills
Accounting & Finance Systems: QuickBooks, AMS360, Microsoft Dynamics GP, Small Business Accounting, Payroll, Invoicing, Reconciliations, and Financial Reporting.
Productivity & Office Tools: Microsoft Office Suite (Excel- advanced formulas, pivot tables, data analysis; Access - database management; Outlook - email/calendar), Google Workspace (Docs, Sheets, Drive, Classroom).
Business & Operations Software: POS (Square, MindBody), Cash App, Venmo, PDF Element, OmniPage, and PaperPort,
Creative & Digital Tools: Adobe Photoshop, Canva, Silhouette Studio, CapCut, Microsoft Publisher.
Web & Communication: WordPress, database management, social media platforms, presentations/slideshows, web graphics, professional email systems (Gmail, Yahoo, Hotmail).