Leslie McCue
Cannington,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Manager
Tobacco Trails
01.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maximized performance by monitoring daily activities and mentoring team members.
GIS Technician
Chippewas Of Georgina Island
04.2014 - 01.2016
- Created effective maps, charts and other images based on project-specific requirements.
- Increased productivity, accuracy and efficiency while reducing delays and eliminating errors during data upload procedures.
- Determined location and dimensions of objects.
- Leveraged skills in modeling, rendering and plotting to visually represent geospatial data.
- Developed GIS models and mapping solutions for unique requirements.
- Mapped local land boundaries, service points and problem locations.
- Collected, compiled or integrated Geographic Information Systems (GIS) data, remote sensing or cartographic data for inclusion in map manuscripts.
Office Administrator
Carstar
12.2012 - 04.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Administrator
Elliott's Collision
05.2005 - 06.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Marketing
Seneca College of Applied Arts And Technology
King City, ONSkills
- Managing Multiple Tasks
- Productivity Performance
- Administration and Reporting
- Plan Projects
- Time Management
- Budget Controls
- Staff Management
- Schedule Preparation
- Overseeing Employees
- Customer Relationship Management
- Issue and Conflict Resolution
Timeline
Manager
Tobacco Trails
01.2016 - Current
GIS Technician
Chippewas Of Georgina Island
04.2014 - 01.2016
Office Administrator
Carstar
12.2012 - 04.2014
Office Administrator
Elliott's Collision
05.2005 - 06.2011
Marketing
Seneca College of Applied Arts And Technology
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