Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LESLIE MARTINEZ

Heber

Summary

Efficient and upbeat office professional with the clerical knowledge and people skills to smoothly handle any administrative need. Able to manage telephone calls, files and supplies with ease. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable worker equipped for fast-paced work and changing daily needs. Seeks out opportunities to go beyond basics. Hardworking and reliable, focused on going above and beyond to support team. Motivated to continue to learn and grow as a professional.

Overview

19
19
years of professional experience

Work History

Office Technician

Imperial County Behavioral Health Services
11.2023 - Current

• Filed clients documentation to public defender, district attorney and superior court.

• Attend court and take minutes regarding client cases.

• Maintain a variety of records, logs and reports related to the program.

• Make sure clients refer to LPS Conservatorship met proper requirements and needs.

• Kept office documents well-organized and quickly retrieve files for team members. Answered calls on multi-line telephone system to direct callers, provide information, and make appointments.

• Complete end of the month report by reporting program data, analyze, interpret & researching for clients information that needed to be submitted to the state.

• Utilized computer and job-related software to maintain and update filing, inventory, and database systems.

• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Reviewed files and records to obtain information to respond to requests.

• Attended meetings to record and transcribe minutes.

• Answered multi-line telephone system to direct calls and take messages.

• Managed calendars and arranged appointments.

• Computed, record and proofread data and other information, such as records, and reports.

• Diffused customer complaints and concerns to maintain excellent customer relations.

• Delivered messages and ran errands.

Office Technician

IMPERIAL COUNTY SHERIFFS OFFICE
10.2022 - 04.2023
  • Conducted inventory to order needed materials and supplies
  • Typed, formatted, and proofread outgoing correspondence and documents
  • Delivered messages and ran errands
  • Diffused customer complaints and concerns to maintain excellent customer relations
  • Simplified office procedures to increase efficiency and productivity
  • Scanned, faxed, and filed invoices and sales receipts
  • Maintained and updated filing, inventory, mailing and database systems, either manually, and used computer
  • Computed, record and proofread data and other information, such as records, and reports
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Reviewed files and records to obtain information to respond to requests
  • Managed calendars and arranged appointments
  • Answered multi-line telephone system to direct calls and take messages
  • Attended meetings to record and transcribe minutes
  • Kept office documents well-organized and quickly retrieved files for team members.

Administrative Secretary

PLANNING & DEVELOPMENT SERVICES DEPT.
06.2022 - 10.2022
  • Served as eyes and ears of office by providing information, answering questions, and responding to requests
  • Used voice recorder or note pad to compose or transcribe meeting minutes and notes
  • Processed incoming invoices and prepared payment requisitions
  • Utilized databases and software to create and process documents, forms, and reports
  • Set up workshops and meetings by scheduling conference rooms and catering and preparing supplies
  • Attended meetings, recorded minutes and took action items
  • Created spreadsheets for recordkeeping and reporting
  • Answered and managed incoming and outgoing calls, recording accurate messages for staff
  • Ordered and maintained inventories of materials, supplies and related items to minimize disruptions and inefficiencies
  • Assisted staff with computer usage
  • Ordered and dispensed supplies to maintain office inventory
  • Opened, routed, and distributed incoming mail to staff members
  • Learnt to operate new office technologies as were developed and implemented
  • Established work procedures and schedules and kept track of daily work of clerical staff
  • Reviewed work completed by other employees to verify proper spelling and grammar
  • Created, maintained and entered information into databases
  • Typed and distributed meeting notes and routine correspondence
  • Answered telephones to give information to callers, take messages, or transfer calls
  • Arranged for repairs for office equipment malfunctions
  • Maintained scheduling and event calendars
  • Maintained files and filing, keeping sensitive information confidential
  • Established professional and collaborative working relationships with company associates and external parties
  • Built and maintained relationships with vendors and other external contacts
  • Served as primary point of contact for facilitating operational and administrative inquiries
  • Searched for information in company databases or online to answer questions or resolve problems
  • Prepared agendas and materials for meetings and conferences
  • Input data to the standard office and department forms; make simply postings to accounts; compile data for various reports
  • Provide secretarial assistance to the Planning Commission; perform an accurate recording of the proceedings and prepare the minutes
  • Assemble packages containing plans and reports for each individual agenda item and create mail merge for public notification letters.

Office Technician

BEHAVIORAL HEALTH-CONSERVATORSHIP
10.2021 - 06.2022
  • Filed clients documentation to public defender, district attorney and superior court
  • Attend court and take minutes regarding client cases
  • Maintain a variety of records, logs and reports related to the program
  • Make sure clients refer to LPS Conservatorship met proper requirements and needs
  • Kept office documents well-organized and quickly retrieve files for team members
  • Answered calls on multi-line telephone system to direct callers, provide information, and make appointments
  • Complete end of the month report by reporting program data, analyze, interpret & researching for clients information that needed to be submitted to the state
  • Utilized computer and job-related software to maintain and update filing, inventory, and database systems
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Reviewed files and records to obtain information to respond to requests
  • Attended meetings to record and transcribe minutes
  • Answered multi-line telephone system to direct calls and take messages
  • Managed calendars and arranged appointments
  • Computed, record and proofread data and other information, such as records, and reports
  • Diffused customer complaints and concerns to maintain excellent customer relations
  • Delivered messages and ran errands.

Office Assistant II

IMPERIAL COUNTY SHERIFF'S OFFICE
03.2021 - 10.2021
  • Completed background checks for agencies, as well as crime incident reports for law enforcement agencies and the public
  • Completed background checks for agencies, as well as crime incident reports for law enforcement agencies and the public
  • Confirmed and close warrants for any law enforcement agency, placed holds on out of county or out of state warrants
  • Proofread documents and organized records, reports, and documents
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Communicated with customers and other offices regularly
  • Kept office documents well-organized and quickly retrieved files for team members
  • Greeted visitors and escorted them to their destinations
  • Answered calls on multi-line telephone system to direct callers, provide information and make appointments
  • Received and processed paperwork for efficient day-to-day team function
  • Prepared records for transmission electronically or physical mailing to different offices, customers, and regulatory agencies
  • Supported staff by performing data entry and completing administrative duties
  • Sorted through incoming mail and packages to distribute to correct personnel
  • Interacted with clients to resolve issues or answer questions regarding services rendered by company
  • Maintained composure in dealing with conditions of urgency and in pressure situations.

Enrollment Analyst

UNITED FAMILIES INC.
06.2013 - 07.2020
  • I would enroll children into our program
  • Meet with parents to interview them and determined if they qualified for our program
  • Kept children's records up to date
  • I was in charge of answering phone calls, assist parents and staff
  • Planned and organize program activities and input children & staff attendance everyday
  • Maintain a variety of records, logs and reports related to program
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Answered calls on multi-line telephone system to direct callers, provide information and make appointments.

Administrative Secretary- ASES Program

HEBER SCHOOL DISTRICT
08.2010 - 06.2013
  • Plan and organize program activities
  • Receive telephone calls
  • Input attendance everyday, create attendance rosters, input attendance into ez-report program
  • Assist students and parents
  • Provide information to personnel
  • Maintain a variety of records, logs and reports related to program
  • Report data to state in order for our program grant to continued
  • Analyze information provided to state, helped with gathering information for grant application
  • In charge of purchasing material for program
  • Made sure personnel had adécuate materials on a daily basis
  • Served as eyes and ears of office by providing information, answering questions, and responding to requests
  • Reviewed work completed by other employees to verify proper spelling and grammar
  • Ordered and dispensed supplies to maintain office inventory
  • Order snacks for students.

Clerk-ASES Program

CALEXICO UNIFIED SCHOOL DISTRICT
06.2005 - 08.2010
  • Updated office calendar with new meetings, events and appointments to avoid overbooking
  • Greet parents, students & staff on a daily basis
  • Made sure staff had adécuate materials
  • Maintained an efficient office environment by skillfully routing incoming and outgoing mail
  • Reviewed activities regularly to identify opportunities for improvement
  • Coordinated staff training, evaluation, and development to keep operations in line with program plans
  • Mentored instruction staff in techniques for better helping students and managing classroom activities
  • Diversified instructional strategies and incorporated different technologies to improve student engagement
  • Submitted attendance report to state
  • Maintain a variety of records, logs and reports related to program
  • Made sure classroom ratio were met.

Education

Associate In Arts (A.A.) In Criminal Justice -

Imperial Valley College
El Centro, CA
02.2013

Licensed Cosmetologist -

American Beauty Academy
Brawley, CA
09.2009

High School Diploma -

Calexico High School
Calexico, CA
06.2006

Skills

  • Serve customer needs
  • Office management software
  • Collaboration
  • Administrative Assistance
  • File documents
  • Customer Service
  • Filing and record keeping
  • Multitasking
  • Task prioritization
  • Update records
  • Scanning and copying
  • Organization
  • Telephone reception

Languages

Spanish

Timeline

Office Technician

Imperial County Behavioral Health Services
11.2023 - Current

Office Technician

IMPERIAL COUNTY SHERIFFS OFFICE
10.2022 - 04.2023

Administrative Secretary

PLANNING & DEVELOPMENT SERVICES DEPT.
06.2022 - 10.2022

Office Technician

BEHAVIORAL HEALTH-CONSERVATORSHIP
10.2021 - 06.2022

Office Assistant II

IMPERIAL COUNTY SHERIFF'S OFFICE
03.2021 - 10.2021

Enrollment Analyst

UNITED FAMILIES INC.
06.2013 - 07.2020

Administrative Secretary- ASES Program

HEBER SCHOOL DISTRICT
08.2010 - 06.2013

Clerk-ASES Program

CALEXICO UNIFIED SCHOOL DISTRICT
06.2005 - 08.2010

Associate In Arts (A.A.) In Criminal Justice -

Imperial Valley College

Licensed Cosmetologist -

American Beauty Academy

High School Diploma -

Calexico High School
LESLIE MARTINEZ