Leslie Javier Paramo
Rohnert Park
Summary
Experienced in healthcare for more than 5 years. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MRI Technologist position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Patient Service Specialist
Providence Santa Rosa Memorial Hospital
10.2024 - Current
- Responded to inquiries by directing calls to appropriate personnel
- Greeted and assisted patients with check-in procedures
- Verified patient insurance eligibility and entered patient information into system
- Answered incoming calls, scheduled appointments and filed medical records
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents
Medical Receptionist Lead
Santa Rosa Community Health
09.2020 - 10.2024
- Collaborate with Reception Supervisor during interviews, hiring, and onboarding process for new staff
- Manage new staff training material
- Distribute tasks and manage schedules/assignments for reception team
- Monitor staff performance and collaborate with supervisor
- Implement and update workflows and procedures for all reception with leadership
Medical Receptionist II
Santa Rosa Community Health
11.2019 - 09.2020
- Checked-in patients for their medical appointments
- Assisted patients with scheduling appointments in person and/or via phone
- Organized paperwork such as charts and reports for office and patient needs
- Checked patient insurance, demographic, and health history to keep information current
- Enrolled uninsured patients in eligible coverage programs (Family Pact, CDP, Sliding Scale, Path2Health, Medi-Cal Gateway)
Medical Receptionist I
Santa Rosa Community Health
03.2018 - 11.2019
- Coordinated patients scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor
- Performed various administrative tasks by filing, copying and faxing documents
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Customer Service Representative
Check Max Plus Inc.
06.2016 - 03.2018
- Cashed personal, payroll, money order, and insurance checks
- Processed money transfers using Western Union
- Looked over customers information and verified if they were eligible for Payday Loans
- Assisted customers with paying their bills using Soft Gate System
- Printed end of the shift reports/ Balance cash drawer
Education
General Education -
College Of Marin
Kentfield, CA01-2023
General Education -
Santa Rosa Junior College
07.2022
High School Diploma -
Elsie Allen High School
05.2014
Skills
- HIPAA Compliance
- EMR Experienced (Epic & eClinicalWorks)
- Bilingual (English/Spanish)
- Outstanding Organization/Task Management
- Microsoft Office Experienced (Excel, Power Point, Word)
- Office Administration
- Problem Solving
Timeline
Patient Service Specialist
Providence Santa Rosa Memorial Hospital
10.2024 - Current
Medical Receptionist Lead
Santa Rosa Community Health
09.2020 - 10.2024
Medical Receptionist II
Santa Rosa Community Health
11.2019 - 09.2020
Medical Receptionist I
Santa Rosa Community Health
03.2018 - 11.2019
Customer Service Representative
Check Max Plus Inc.
06.2016 - 03.2018
High School Diploma -
Elsie Allen High School
General Education -
College Of Marin
General Education -
Santa Rosa Junior College
Similar Profiles
Alan OunphonchareuneAlan Ounphonchareune
Associate Nutrition Attendant at Providence Santa Rosa Memorial HospitalAssociate Nutrition Attendant at Providence Santa Rosa Memorial Hospital
Daniel LuskDaniel Lusk
Acute Care RN at Providence Santa Rosa Memorial HospitalAcute Care RN at Providence Santa Rosa Memorial Hospital
Patrick CooperPatrick Cooper
Shadowing Student at Providence Santa Rosa Memorial HospitalShadowing Student at Providence Santa Rosa Memorial Hospital