Leslie Javier Paramo
Rohnert Park
Summary
Experienced in healthcare for more than 5 years. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MRI Technologist position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Patient Service Specialist
Providence Santa Rosa Memorial Hospital
10.2024 - Current
- Responded to inquiries by directing calls to appropriate personnel
- Greeted and assisted patients with check-in procedures
- Verified patient insurance eligibility and entered patient information into system
- Answered incoming calls, scheduled appointments and filed medical records
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents
Medical Receptionist Lead
Santa Rosa Community Health
09.2020 - 10.2024
- Collaborate with Reception Supervisor during interviews, hiring, and onboarding process for new staff
- Manage new staff training material
- Distribute tasks and manage schedules/assignments for reception team
- Monitor staff performance and collaborate with supervisor
- Implement and update workflows and procedures for all reception with leadership
Medical Receptionist II
Santa Rosa Community Health
11.2019 - 09.2020
- Checked-in patients for their medical appointments
- Assisted patients with scheduling appointments in person and/or via phone
- Organized paperwork such as charts and reports for office and patient needs
- Checked patient insurance, demographic, and health history to keep information current
- Enrolled uninsured patients in eligible coverage programs (Family Pact, CDP, Sliding Scale, Path2Health, Medi-Cal Gateway)
Medical Receptionist I
Santa Rosa Community Health
03.2018 - 11.2019
- Coordinated patients scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor
- Performed various administrative tasks by filing, copying and faxing documents
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Customer Service Representative
Check Max Plus Inc.
06.2016 - 03.2018
- Cashed personal, payroll, money order, and insurance checks
- Processed money transfers using Western Union
- Looked over customers information and verified if they were eligible for Payday Loans
- Assisted customers with paying their bills using Soft Gate System
- Printed end of the shift reports/ Balance cash drawer
Education
General Education -
College Of Marin
Kentfield, CA01-2023
General Education -
Santa Rosa Junior College
07.2022
High School Diploma -
Elsie Allen High School
05.2014
Skills
- HIPAA Compliance
- EMR Experienced (Epic & eClinicalWorks)
- Bilingual (English/Spanish)
- Outstanding Organization/Task Management
- Microsoft Office Experienced (Excel, Power Point, Word)
- Office Administration
- Problem Solving
Timeline
Patient Service Specialist
Providence Santa Rosa Memorial Hospital
10.2024 - Current
Medical Receptionist Lead
Santa Rosa Community Health
09.2020 - 10.2024
Medical Receptionist II
Santa Rosa Community Health
11.2019 - 09.2020
Medical Receptionist I
Santa Rosa Community Health
03.2018 - 11.2019
Customer Service Representative
Check Max Plus Inc.
06.2016 - 03.2018
High School Diploma -
Elsie Allen High School
General Education -
College Of Marin
General Education -
Santa Rosa Junior College
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