Investigations Manager
Wells Fargo, NA
Covina,
- Trained staff on investigation procedures and best practices for compliance.
- Managed case files and documentation to maintain accurate records of investigations.
- Conducted interviews with relevant parties to gather information for cases.
- Identified, investigated and resolved internal and external theft and fraud.
- Prepared detailed reports summarizing investigative results for senior management review.
- Monitored progress of pending investigations to ensure timely completion.
- Trained personnel in proper investigative techniques and protocols.
- Supervised staff in criminal investigations involving multiple states and jurisdictions.
- Facilitated communication between investigators from different departments or organizations working together on a joint case.
- Interviewed witnesses and suspects to obtain statements regarding criminal activity.
