Leslie Hernandez Mosqueda
Salinas
Summary
Dedicated and reliable healthcare professional with extensive experience in coordinating patient care services and supporting team operations. Known for strong organizational skills, effective communication, and the ability to adapt in fast-paced environments. Skilled in managing medical records, scheduling, and ensuring seamless collaboration between patients and medical staff. Demonstrates a patient-focused approach, consistently going above and beyond basic assignments to deliver high-quality care and excellent customer service. Quick learner who works well independently and as part of a team to ensure optimal outcomes and patient satisfaction.
Overview
9
9
years of professional experience
Work History
MEDICAL RECEPTIONIST
Doctors on Duty
09.2021 - 05.2022
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
CVS/PHARMACY MANAGER
CVS Pharmacy
05.2016 - 09.2021
- Team Leader
- Cashier
- Customer Service
- Book keeping
- Reported incidents by creating detailed and descriptive narratives of occurrences along with evidence and pictures of subject.
- Performed daily counts of high dollar and high theft risk merchandise to determine internal and external theft.
NURSE ASSISTANT
Windsor The Ridge Rehabilitation
08.2020 - 02.2021
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities.
- Responded immediately to calls from patients for assistance or treatments and alerted medical staff to emergency conditions.
- Monitored patients condition by recording vitals including blood pressure, respiration rates, and body temperature.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Delivered high level of care to every patient.
Patient Care Coordinator
Salinas Valley Health Imaging
06.2022 - Current
- Coordinated patient care schedules to optimize workflow and enhance service delivery.
- Manage electronic health records in compliance with HIPAA and organizational standards.
- Liaise between patients and staff to support support seamless communication and patient care.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Medical Assistant -
Central Coast College
Salinas, CA06-2026
Certificate -
Mission Trails ROP
Salinas, CA06.2020
High School Diploma - undefined
North Salinas High School
Salinas, CA02.2016
Skills
- Team Leader
- Bilingual
- Incident reporting
- Footage review
- Audit conduction
- Customer service
- Management skills
- Theft investigation
- Multitasking
- HIPAA Guidelines
- Front Desk Operations
- Referral Verification
- Medical Report Preparation
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Insurance verification
- Patient care coordination
- Attention to detail
- Patient confidentiality
- Verbal and written communication
- Medical terminology
- Patient documentation
- Patient registration
- Filing and recordkeeping
- Payment collection
- Creative problem solving
- New hire training
- Patient satisfaction
- Medical record requests
- Vital sign monitoring
- Specimens collection and processing
- Patient assessments
- Adaptable
LANGUAGES
Spanish: Professional
Timeline
Patient Care Coordinator
Salinas Valley Health Imaging
06.2022 - Current
MEDICAL RECEPTIONIST
Doctors on Duty
09.2021 - 05.2022
NURSE ASSISTANT
Windsor The Ridge Rehabilitation
08.2020 - 02.2021
CVS/PHARMACY MANAGER
CVS Pharmacy
05.2016 - 09.2021
High School Diploma - undefined
North Salinas High School
Medical Assistant -
Central Coast College
Certificate -
Mission Trails ROP