Leslie Hanson
Provost,AB
Summary
Driven by a results-focused approach, I leveraged time management and interpersonal communication skills at Double F Farms to enhance team productivity and operational efficiency. My tenure at Urban Cactus showcased my ability to boost e-commerce sales through strategic social media management, underscoring my knack for blending technical savvy with engaging customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
College Student
Olds College
01.2023 - 05.2024
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Attended regularly scheduled instructional virtual classes, taking organized notes and interacting positively.
- Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
- Received Beef Producer certificate with Honor marks
- One course away from Agribusiness certificate with completion in October via virtual.
Farm Ranch Hand
Double F Farms
04.2021 - 08.2022
- Administered feed supplements to cows and other livestock.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Assisted in the safe transportation of livestock from one location to another, minimizing stress on the animals.
- Collaborated with team members to complete large-scale projects such as fence construction or barn renovations for improved functionality.
- Aided in farm record-keeping tasks such as tracking animal births, vaccinations, and feed consumption for optimal resource management.
- Contributed to a clean and organized work environment by keeping barns, pens, and other areas free from debris and hazards.
- Enhanced livestock health through regular feeding, cleaning, and monitoring of animals for signs of illness or injury.
- Participated in ongoing professional development through attending workshops, conferences, or webinars related to the agricultural industry.
- Prepared and administered vaccinations and medications to animals.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Performed regular maintenance to keep farm equipment in safe working order.
- Examined animals for signs of sickness and overall herd health.
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Herded livestock using horses or ranch ATVs.
- Trained part-time help in livestock care and ranch operations.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
Boutique Owner
Urban Cactus
10.2017 - 07.2022
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Streamlined inventory management for better organization and reduced stock discrepancies through meticulous recordkeeping.
- Arranged special marketing initiatives and in-store promotions to successfully bring in $[Amount].
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Assisted customers in selecting appropriate outfits for various occasions by offering professional fashion advice based on their needs and preferences.
- Enhanced employee performance by providing ongoing training on product knowledge, sales tactics, and customer service skills.
- Coordinated with local media outlets for press coverage and advertising opportunities to increase brand awareness within the community.
- Built a loyal customer base through engaging social media content, regular email newsletters, and exclusive promotions.
- Collaborated with designers and suppliers to curate a unique selection of merchandise that catered to target clientele''s preferences.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Managed day-to-day business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Dental Assistant
Provost Dental Clinic
01.2003 - 07.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Exposed, developed and mounted dental x-rays.
- Designed dental report card to explain patient dental health status and treatment plans.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Education
Agribusiness Certificate - Accounting, Financial Management, Agri Economics
Olds College
Olds, AB10.2024
Computer Skills For The Workplace Certificate - Excel Spreadsheet, Emails, Manage Databases
Olds College
Olds, AB07.2024
Beef Producer Certificate - Nutrition/ Pasture Management/Cattle Handling
Olds College
Olds, AB12.2023
Chairside Dental Assisting Diploma - Dental Assistant
NAIT
Edmonton06.2000
High School Diploma -
Provost Public School
Provost, AB05.1997
Skills
- Time Management
- Ethical Awareness
- Study Skills
- Project Leadership
- Microsoft Excel
- Deadline Management
- Visual Communication
- Interpersonal communications
- Paper writing
- Community Engagement
- Quickbooks
- Activity Oversight
- Records Management
- Filing
- Project presentation
- Computer Skills
- Team Collaboration
- Customer Service
- Attention to Detail
- Punctual and Reliable
- Fast Learner
- Positive Attitude
- Active Learning
- Team Support
- Energetic and Enthusiastic
- Active Listening
- Microsoft Office Suite
- Flexible Schedule
- Event Planning
- Networking
- Team Development
- Email and Telephone Etiquette
- Event Coordination
- Research and analysis
- Social Media Management
- Basic Housekeeping
- Note-taking requirements
- Social Media Platforms
- Study Techniques
- Learning Assessments
- Data Entry
- Document Scanning
- Safety Procedures
- File and Document Management
- Administrative Support
- Operations Support
Languages
English
Full Professional
Certification
Canadian Feedlot Animal Care Assessment Program
Ag Safe Alberta - Hazard Assessment Module of Farmsafe Plan
- Ag Safe Alberta - Hazard Assessment Module of Farmsafe Plan Training 2 & 3 - 18 Apr 2023
- Farmers Care Level Level 3 - 7 Nov 2023
- Ag Safe Alberta Management Leadership and Organizational Development Certificate - 18 Apr, 2023
- Ag Safety Health & Safety or Health & Safety Representative Certificate Training - 18 Apr 2023
- WHMIS
- St. Johns Ambulance First Aid Certification
Golf, Volleyball
I enjoy golfing in the summer with my daughter and friends and volleyball on the beach or on the court. I find these two hobbies/ sports to help with stress release and a great way to socialize.
Additional Information
After a devastating injury on an ATV workplace accident August , 2022, I decided to invest my thirst for education and knowledge into college level schooling. I chose the the Beef Producer and Agribusiness course because growing you on a ranch my whole life and helping manage a huge operation I still wanted to more. Unable to go back to the physical expectations of fencing and day to day on the ranch, I desired to learn all aspects in these agriculture sector to broaden my horizons and challenge myself. Throughout rehabilitation I was able to manage a straight A average in my course, increase my knowledge and strive to continue to keep moving forward with more education that helps me fulfill my passion for this industry.
Timeline
College Student
Olds College
01.2023 - 05.2024
Farm Ranch Hand
Double F Farms
04.2021 - 08.2022
Boutique Owner
Urban Cactus
10.2017 - 07.2022
Dental Assistant
Provost Dental Clinic
01.2003 - 07.2015
Agribusiness Certificate - Accounting, Financial Management, Agri Economics
Olds College
Computer Skills For The Workplace Certificate - Excel Spreadsheet, Emails, Manage Databases
Olds College
Beef Producer Certificate - Nutrition/ Pasture Management/Cattle Handling
Olds College
Chairside Dental Assisting Diploma - Dental Assistant
NAIT
High School Diploma -
Provost Public School
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