Leslie Garcia Cartagena
South San Francisco
Summary
Dynamic and detail-oriented professional with experience as an Embalmer at Duggan Serra Mortuary, excelling in restoration and establishing rapport across teams. Proven problem-solving aptitude and strong interpersonal communication skills enhance service quality and client trust. Committed to continuous improvement and maintaining professionalism in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Embalmer
Duggan Serra Mortuary
03.2019 - Current
- Prepared remains for services, viewings, and cremations.
- Usage of various types of embalming, including arterial, cavity, and hypodermic treatments.
- Improved overall aesthetics of deceased individuals through meticulous attention to detail during the restoration process.
- Established trust and rapport with colleagues across various departments by demonstrating teamwork and working together on challenging cases.
- Dressed bodies and placed in caskets.
- Conducted removal of bodies from place of death, transporting to funeral home.
Sales Associate
Topper Fine Jewelers
03.2013 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Science - Funeral Service Education
American River College
Sacramento, CA12-2020
Skills
- Problem-solving aptitude
- Professional demeanor
- Written communication
- Physical stamina
- Continuous improvement
- Time management abilities
- Professionalism
- Interpersonal communication
- Goal setting
- Task prioritization
- Self motivation
- Team building
- Relationship building
- Decision-making
Timeline
Embalmer
Duggan Serra Mortuary
03.2019 - Current
Sales Associate
Topper Fine Jewelers
03.2013 - 03.2019
Associate of Science - Funeral Service Education
American River College
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