Leslie Fernandez Junior
Surrey,BC
Summary
Passionate job seeker with strong organizational skills eager to secure entry-level Accounting/ Payroll position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Insurance Specialist
London Drugs
06.2023 - Current
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Identified potential risks in autoplan and recommended appropriate insurance coverage.
- Demonstrated team player attitude and notified team members and management of received inventory
- Demonstrated excellent documentation skills- ensuring the necessary documents for the autoplan transactions.
- Prompt and Timely error resolution for transactions
- collaboration with BEU and management on inventory updation.
Accountant Intern
Green And Green Gifts With Flair
08.2023 - 10.2024
- Assisted with month-end closing and reporting duties.
- Applied principles of accounting to analyze financial information and prepare financial reports.
- Compiled monthly journal entries into general ledger system.
- Quickly and accurately processed payments, credits and other transactions using quickbooks software applications.
- Completed financial report (trial balance), providing insight into performance, operations and cash flow.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
- Developed technical knowledge through combination of workplace learning and formal study.
Claims Representative
Economical Insurance
11.2021 - 04.2023
- Worked in a fast-paced work environment, processed large volumes of claims.
- Followed up with customers
- Demonstrated team player skills
- Active participation in team meeting
- Problem solving through constructive feedback.
- Evaluated the accuracy and quality of data
- Delivered exceptional customer service to customers
- Administrative task - emailed TP vendors and customers
- Liaised with vendors with regards to the claim.
- Demonstrated excellent attention to detail
- Vigilant approach to identifying insurance fraud
- Authorized Payment for completed repairs
Insurance Specialist
The Insurance Services of London Drugs Ltd
11.2019 - 11.2021
- Sold autoplan policy, updated coverage and confirmed coverages.
- Demonstrated excellent documentation skills- ensuring the necessary documents for the autoplan transactions.
- Prompt and Timely error resolution for transactions
- collaboration with BEU and management on inventory updation.
- Generated sales lead through x-dates for personal lines policy.
- Demonstrated insurance knowledge
- Achieved top lead generator for month of July 2021 for Personal Lines Insurance.
- Inventory management from ICBC( plates, crash cards, decals,etc)
- Demonstrated team player attitude and notified team members and management of received inventory
Support Worker
Salvation Army Homecare
11.2015 - 08.2016
- Developed rapport to create safe and trusting environment for care
- Worked to improve and enhance patient lives through effective and compassionate care
- Assisted differently abled clients in any way necessary to facilitate independence and well-being
- Achieved high customer satisfaction for home care activities.
Education
MBA - Finance and Human Resources
CMR College,
IndiaDiploma - Accounting And Payroll
CDI College
Burnaby, BC10.2023
P.G Diploma in Business And Administration - Human Resource Management
Massey University
Auckland, New Zealand10.2015
Bachelor of Arts - Vocational(English)
St. Pauls College
Kerala, India03.2010
Skills
- MS Office
- Customer service
- Attention to detail
- Adaptability
- quickbooks
- Sage
- PCP candidate
- Problem solving
- Time Management
- Payment Processing
- Client needs analysis
- Documentation abilities
Accomplishments
- Made the Top Lead Generator For Month of July 2021, for most premium (sales) for home insurance.
Timeline
Accountant Intern
Green And Green Gifts With Flair
08.2023 - 10.2024
Insurance Specialist
London Drugs
06.2023 - Current
Claims Representative
Economical Insurance
11.2021 - 04.2023
Insurance Specialist
The Insurance Services of London Drugs Ltd
11.2019 - 11.2021
Support Worker
Salvation Army Homecare
11.2015 - 08.2016
MBA - Finance and Human Resources
CMR College,
Diploma - Accounting And Payroll
CDI College
P.G Diploma in Business And Administration - Human Resource Management
Massey University
Bachelor of Arts - Vocational(English)
St. Pauls College
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