LESLIE CORTEZ
Montclair
Summary
Certified nursing assistant and nursing student specializing in family-centered patient care. Demonstrated success in supporting patients through effective communication and assistance with daily care needs. Strong commitment to creating a comforting environment while delivering high-quality care. Outgoing and motivated to contribute positively to the workplace.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Nursing Assistant
Brethren Hillcrest
La Verne
03.2026 - Current
- Provide compassionate, patient-centered care by assisting residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Monitor residents' physical and emotional well-being, promptly recognizing and reporting changes in condition to the licensed nursing staff to support timely interventions.
- Respond promptly to call lights and patient requests, ensuring comfort, safety, and high-quality care in a fast-paced healthcare environment.
- Assist with safe patient transfers, ambulation, repositioning, and range-of-motion exercises using proper body mechanics and transfer equipment to prevent falls and pressure injuries.
- Support patients during meals by assisting with feeding, monitoring nutritional intake, and encouraging adequate hydration.
- Establish trusting relationships with patients and families through compassionate communication and emotional support, respecting each patient's dignity and privacy.
- Document patient care, observations, and daily activities accurately and timely, ensuring compliance with facility policies and healthcare regulations.
- Maintain a clean, organized, and infection-controlled environment by adhering to standard precautions and facility safety protocols.
- Collaborate with nurses and interdisciplinary healthcare team members to ensure safe, individualized, high-quality patient care.
Activities Assistant
Community Extended Care Hospital of Montclair
Montclair
08.2023 - Current
- Enhanced resident engagement by organizing and leading diverse activities such as bingo, karaoke, gardening, and arts and crafts.
- Facilitated resident engagement by organizing events, small groups, and providing personal attention.
- Fostered community connections and friendships among residents by promoting social interaction.
- Enhanced emotional well-being of residents through personalized one-on-one interactions.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations.
Barista
Starbucks
Pomona
06.2023 - 12.2023
- Created welcoming atmosphere by greeting customers warmly and addressing needs promptly.
- Controlled line and crowd with quick, efficient service.
- Ensured cleanliness and organization of workspace to enhance productivity and safety.
- Fostered positive team environment through clear communication and collaboration with colleagues.
Retail Sales Associate
CS Clothing LA
Montclair
05.2022 - 10.2022
- Greeted customers, assisting with product inquiries and facilitating purchases.
- Guided customers in completing purchases and locating items efficiently.
- Addressed customer questions about store policies and resolved concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Nursing Education
Azusa Pacific University
Azusa, CA12-2027
High School Diploma -
Montclair High School
Montclair, CA05.2023
Skills
- Patient-centered care
- Therapeutic communication
- Team collaboration
- Critical thinking
- Time management
- Organization and attention to detail
- Adaptability and flexibility
- Professional reliability
- Relationship building
- Empathy
- Written communication
- Bilingual proficiency
Certification
- Certified Nursing Assistant
- BLS Certification
- The Faith and Spirituality Integrated SBIRT Certification
- Team STEPPS Certification
Languages
- English
- Spanish
Volunteer Experience
- Our Lady Of Lourdes Church, Raised funds for the organization through community outreach initiatives., Set up tables and chairs, unloaded necessary equipment to prepare for events., Organized volunteer schedules and duties to maximize productivity.
- Community Extended Care Hospital of Montclair, Kept the activity spaces organized, clean, and tidy., Helped residents participate in activities with basic and advanced mobility support., Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence, and strong interpersonal connections.
Timeline
Certified Nursing Assistant
Brethren Hillcrest
03.2026 - Current
Activities Assistant
Community Extended Care Hospital of Montclair
08.2023 - Current
Barista
Starbucks
06.2023 - 12.2023
Retail Sales Associate
CS Clothing LA
05.2022 - 10.2022
Bachelor of Science - Nursing Education
Azusa Pacific University
High School Diploma -
Montclair High School