LESLIE COLLINS
Victorville
Summary
Customer service oriented, friendly, outgoing, responsible Interested in Server or Bartender position.
Diligent Desired Position with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Yard House Pasadena
- Opened Restaurant
Server/ Cashier/ Bartender
Pinnacle Peak
Bartender/ Server
Baby Joe's Italian Restaurant
- Order and maintain liquor
- Book banquets
- Ensure bar area was successful
Server
Nick's Pizza
04.2021
Baker/Cake Decorator/ Fresh Cut/ Floral/ Deli Bakery Manager Fresh Cut Trainer
Albertson’s
05.2009
- Maintained record of products for correctness of consignment, temperature, and quality.
- Ensure cleanliness, food quality, and appearance is always above standards.
- Order and maintain supplies.
- Maintain gross profit, inventory control, and labor costs.
- Manage, supervise, and train store employees.
- Ensure the success of the store and department through excellent customer service.
- Operate cashier and balance cash drawer.
Server
Giuseppes
06.2022 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Manager
Iconic Pizza
09.2021 - 04.2023
- Food prep and quality control, Food order maintain restaurant, labor control
Education
Paralegal / Court Repoter
Watterson College
West Covina, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Certification
Servsafe Manager
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Server
Giuseppes
06.2022 - 02.2025
Manager
Iconic Pizza
09.2021 - 04.2023
Server
Nick's Pizza
04.2021
Baker/Cake Decorator/ Fresh Cut/ Floral/ Deli Bakery Manager Fresh Cut Trainer
Albertson’s
05.2009
Server
Yard House Pasadena
Server/ Cashier/ Bartender
Pinnacle Peak
Bartender/ Server
Baby Joe's Italian Restaurant
Paralegal / Court Repoter
Watterson College
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