Leslie-Anne Bates
Milton,Ontario
Summary
- Self-motivated with an excellent work ethic
- Excellent customer service and team-oriented
- CPR/First Aid certified
- Proficient in filing, faxing reports, photocopying, and scanning documents
- Demonstrated skills in telephone, e-mail, and fax communications
- Front-desk reception in a high-volume environment
Overview
37
37
years of professional experience
Work History
Event Planner and Coordinatoor
Livella Entertainment Incorporation
01.2020 - Current
- Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
- Corresponded with clients to answer questions and resolve issues.
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Landscaper Technician
LMS Landscaping Group
01.2018 - 01.2020
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Cut trees and shrubs to shape and maintain landscape.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cleaner
Grandmother's Touch Cleaning
01.2016 - 01.2018
- Provided assistance to other staff members with cleaning of difficult areas.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Stock Clerk
Walmart
01.2015 - 01.2016
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Maintained effective team member communication.
Support Worker
Community Living
07.2010 - 09.2011
- Collaborated with healthcare providers to drive continuity of care.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Worked with adults and guardians to closely monitor and record social, behavioral and academic growth.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Caterer
Self-Employed
01.2008 - 01.2010
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Coordinated with team members to prepare orders on time.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Administrative Receptionist
Petro Canada
01.1987 - 01.1998
- Managed telephone messages and updated directories.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Dental Assistant
Tridont Dental Centre
01.1988 - 01.1989
- Implemented educational programs within the practice that emphasized preventative care strategies for patients.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Education
Community Services Worker Program -
triOS College
Mississauga, OntarioNursing Assistant Program
Humber College
Toronto, ON08.1992
Dental Assisting Program -
Career Canada College
Toronto, Ontario01.1988
Skills
- Administrative tasks: filing, spreadsheets, faxing, photocopying, scanning
- Customer handling and issue resolution
- Telephone, e-mail, and fax communication
- Front-desk reception in a high-volume environment
- Time Management
- Business Management
- Event Budgeting
Timeline
Event Planner and Coordinatoor
Livella Entertainment Incorporation
01.2020 - Current
Landscaper Technician
LMS Landscaping Group
01.2018 - 01.2020
Cleaner
Grandmother's Touch Cleaning
01.2016 - 01.2018
Stock Clerk
Walmart
01.2015 - 01.2016
Support Worker
Community Living
07.2010 - 09.2011
Caterer
Self-Employed
01.2008 - 01.2010
Dental Assistant
Tridont Dental Centre
01.1988 - 01.1989
Administrative Receptionist
Petro Canada
01.1987 - 01.1998
Community Services Worker Program -
triOS College
Nursing Assistant Program
Humber College
Dental Assisting Program -
Career Canada College
Similar Profiles
Joel HernandezJoel Hernandez
Framing Carpenter at Drywall Crew IncorporationFraming Carpenter at Drywall Crew Incorporation
Jessica KingJessica King
Shipping Clerk/Associate at JB Cutting IncorporationShipping Clerk/Associate at JB Cutting Incorporation
HUSSAIN DIWANJIHUSSAIN DIWANJI
Senior Collection Respresentative at EdenPark IncorporationSenior Collection Respresentative at EdenPark Incorporation
Anand PatelAnand Patel
Senior Technical Support Engineer Level 2 – NSG at SOPHOS INCSenior Technical Support Engineer Level 2 – NSG at SOPHOS INC
Yara AhmedYara Ahmed
Kitchen Staff Member at La ToscanaKitchen Staff Member at La Toscana