Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Lesley Anne Regala

Lesley Anne Regala

Victoria,British Columbia

Summary

Committed and hardworking with 12 years of experience in food service industry. Positive and upbeat with customers and team members alike. Organized and dependable supervisor successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

TwentyTwo Ventures Inc. (Tim Hortons)
06.2021 - Current
  • Supervise daily store operations including management of stocks and prioritizes, assigns, trains, reviews and evaluates assigned restaurant staff.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.

Jr. Store Manager

CHG Global Inc.
08.2019 - 01.2020


  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Ensure proper coordination with Area Manager and sales associates regarding our fast and slow moving items.

Assistant Store Manager

Contemporain Foods Inc.
01.2018 - 05.2019
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Shift Manager

Contemporain Foods Inc.
09.2014 - 01.2018
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Management Trainee

Contemporain Foods Inc.
11.2013 - 09.2014
  • Improved management skills by participating in rigorous training programs and workshops.

Receptionist

TGI Fridays
05.2013 - 10.2013
  • Monitoring the open dining sections of the restaurant for empty and cleaned tables and ensuring guest satisfaction
  • Often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Hotel and Restaurant Management Instructor

STI College
06.2011 - 09.2013
  • Prepare and teach assigned courses in accordance with course outlines and maintain effective working relationships with students, faculty, staff and others.

Education

Bachelor of Science in Business Administration - Hotel and Restaurant Management

Holy Angel University

Skills

  • Staff Supervision
  • Food Safety Compliance
  • Adaptability and Flexibility
  • Time management abilities

Languages

English
Professional Working

Certification

  • TrainCan Food Handler Certification Exam - Valid until October 7, 2026
  • Basic Supervisory Training - September 18-20, 2019
  • Management Development Program - August 21-25, 2017
  • Food Safety Course - September 5, 2016
  • Customer Service Enhancement - November 27, 2014
  • Professional Development Workshop 1 and 2 - June 24, 2011
  • Personality and Public Relations Program - October 6, 2008

Timeline

Food Service Supervisor

TwentyTwo Ventures Inc. (Tim Hortons)
06.2021 - Current

Jr. Store Manager

CHG Global Inc.
08.2019 - 01.2020

Assistant Store Manager

Contemporain Foods Inc.
01.2018 - 05.2019

Shift Manager

Contemporain Foods Inc.
09.2014 - 01.2018

Management Trainee

Contemporain Foods Inc.
11.2013 - 09.2014

Receptionist

TGI Fridays
05.2013 - 10.2013

Hotel and Restaurant Management Instructor

STI College
06.2011 - 09.2013

Bachelor of Science in Business Administration - Hotel and Restaurant Management

Holy Angel University

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Lesley Anne Regala