LESLEY MCDONALD
Scarborough,Ontario
Summary
bar operations and client relations
Overview
11
11
years of professional experience
Work History
NISSAN
04.2023 - Current
- Booking service appointments and responding to customer inquiries in fast paced call centre
Bartender
GREEDY GOOSE BAR & GRILL
02.2019 - 02.2023
- Daily openings and setting up for day service.
Brand Ambassador
INFLUENCE MARKETING
03.2015 - 02.2021
- Educating the public on brand awareness and ingredients. Greeting customers as they entered the LCBO and providing samples and encouraging sales.
Bar Manager
Wing Burger
02.2015 - 02.2019
- Daily opening of restaurant, responsible for hiring and training of staff as well creating weekly staff schedules and completing inventory orders.
Education
SMART SERVE RESPONSIBLE SERVER TRAINING PROGRAM - undefined
01.2005
GED DIPLOMA PROGRAM - undefined
CARES
01.2005
Skills
- Staff onboarding and training
- Customer service and support
- Vehicle maintenance guidance
- Service interval expertise
- Multitasking proficiency
- Crisis management
- Customer rapport building
- Communication skills
- Team collaboration and leadership
- Microsoft Office proficiency
- POS system experience
Languages
English
Professional Working
Timeline
NISSAN
04.2023 - Current
Bartender
GREEDY GOOSE BAR & GRILL
02.2019 - 02.2023
Brand Ambassador
INFLUENCE MARKETING
03.2015 - 02.2021
Bar Manager
Wing Burger
02.2015 - 02.2019
SMART SERVE RESPONSIBLE SERVER TRAINING PROGRAM - undefined
GED DIPLOMA PROGRAM - undefined
CARES