Exceptional leader focused on problem solving, compliance with policy, recognizing the relevant social climate, and maintaining an environment of wellbeing free of harassment. Detail-oriented Investigator with strong leadership skills and history in security management. Offer exceptional communication skills and ability to network with stakeholders. Well-versed in Values and Ethics policy and training and conflict resolution. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Third Party Independent Maltreatment Investigator
Hockey Saskatchewan
08.2022 - Current
Gathered facts from interviews of complainants, hockey players of various ages, coaches, officials, parents.
Carefully documented statements, observations, and evidentiary materials.
Prepared case reports and provided written analysis of all information obtained via interviews, video reviews, consultations and policy reviews. from allegations, transcripts of interviews and physical evidence.
Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
Maintain a professional tone.
Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
Deputy Warden
Correctional Service Of Canada, Public Safety
04.2014 - Current
Manage and monitor daily administration, operations, programs and maintenance of the Institution staffed with 365 employees and houses 204 inmates.
Increase staff efficiency by providing comprehensive training programs and performance evaluations.
Establish operational processes, procedures and policy to enhanced facility security.
Promote open lines of communication mediating conflicts and resolve issues effectively.
Champion diversity within the workforce, cultivating an inclusive environment that encourages collaboration and mutual respect .
Manage grievances/complaints and carry out the appropriate responses consisting of collaborative problem-solving techniques ensuring timely resolutions.
Foster a culture of continuous improvement by regularly reviewing and updating policies, procedures, and practices based on changing needs and trends .
Using a trauma-informed lens, ensure processes are available for staff / manages to work through areas of conflict while maintaining a high level of discretion with confidential and sensitive information.
Ensure compliance with federal legislation and local policies
Maintain communication with senior management, partners and stakeholders ensuring appropriate operational practices.
Reduce inmate incidents by developing and executing conflict-resolution strategies in a timely manner.
Manage multi million dollar budget and human resources ensuring quality service delivery, prioritizing essential resources as needed.
Served as administrative liaison between warden, resident population and staff in matters of litigation against institution and staff.
Provide advice/recommendations on policy and HR matters.
Elevated employee morale through consistent recognition of achievements, offering opportunities for professional development and career advancement.
Participate in Board of Investigations
Convene Disciplinary Investigations and determine appropriate sanctions in response to incidents of non-compliance.
Determine appropriate actions plans to Board of Investigation / Coroner Inquest Findings
As Crisis Manager, manage various types of crisis within the institution.
Deal with complex labor relations/collective agreement issues, respond to Office of Correctional Investigator / Parliamentary queries and respond to concerns presented by the public, inmate advocacy groups and inmate community supports.
Acting Warden
Correctional Service Canada, Public Safety
05.2017 - 08.2019
Manage the overall operation of the institution and the allocated financial and human resources within the larger regional budget.
Streamline operations with effective budget management and resource allocation strategies.
Work closely with the Executive Director, Health Services ensuring application of treatment center services.
Foster strong working relationships with external agencies, such as law enforcement, courts, and social services to facilitate successful offender reintegration into society.
Enhance facility safety by conducting regular security audits and addressing potential risks.
Achieved high levels of team morale by recognizing accomplishments regularly through formal awards ceremonies.
Coordinate responses to emergency situations.
Promote a positive work environment for staff through clear communication and ongoing professional development opportunities.
Director Interventions
Correctional Service Canada, Public Safety
10.2011 - 03.2014
Plan and establish all offender programs and activities for the Prairie region.
Manage regional financial and human resources and contracts.
Manage a branch of specialists of varying portfolios
Manage staff grievances / complaints maintaining a healthy and harassment free workplace
Develop new plans, strategies and initiatives to meet current and future program needs.
Provide advise / recommendations of new initiatives to Regional and National Management Committees.
Maintain relationships with internal and external stakeholders such as criminal justice partners, non-governmental organizations, advocacy groups, Indigenous communities.
Implement innovative solutions to solve complex problems within the region, resulting in increased compliance with policy and streamlined operations.
Improve project efficiency with strategic planning, resource allocation, and time management practices.
Establish departmental performance goals and provide feedback for underperforming areas.
Reduce operational risks while organizing data to forecast performance trends.
Proactively identify potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Education
Bachelor of Arts - Criminology / Sociology
University of Saskatchewan
Saskatoon, Saskatchewan
Skills
Over 25 years of managing an operation with a multi-million dollar budget
Secret Security Clearance
Work effectively in a fast paced environment
Multitasking abilities within a stressful environment
Work collaboratively within a team
Media trained to approve and provide media releases
Facilitator Values and Ethics training
Volunteer within my community
Excellent verbal and written communication
Action planning with problem-solving abilities
Expert Witness Testimony
Languages
English
Accomplishments
Certificate Appreciation Information Conflict Management Services
Exemplary Service Medal
Regional Honors Award Nomination, National Manager Community
Saskatchewan Protective Services Medal
Commissioner Commendation - Engagement Interventions Model Team Member
Volunteer at St. Albert Minor Hockey Association, Fort Saskatchewan Minor Hockey, Sturgeon Hockey ClubVolunteer at St. Albert Minor Hockey Association, Fort Saskatchewan Minor Hockey, Sturgeon Hockey Club