Leshay Babcock
28-4910 25 Ave, Vernon,BC
Summary
Seeking a secure Full Time or Part time job in the Vernon and Kelowna area.
Looking for a Steady position with proven abilities in leadership and creative problem solving.
I am Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure a client based position. Ready to help team achieve company goals.
- Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
7
7
years of professional experience
9
9
Certification
Work History
Senior Resedential Support Worker
Turning Points Collaborative Society
Vernon, BC
05.2021 - Current
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Organized clinical documentation, treatment plans, and referrals.
- Completed psychosocial evaluations and needs assessments.
- Delivered social work services to Population in harm reduction settings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred families to shelters, legal resources and educational programs.
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Utilized client based rapport to help behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
- Developed patient care plans and documented progress toward goals.
Private Homecare
Curtis Smith
Sherwood Park, AB
01.2021 - 05.2021
- Administered medications and therapies in accordance with physicians orders.
- Provided behavioral and emotional support and closely supervised patients suffering from Multiple Sclerosis.
- Observed strict confidentiality and safeguarded all patient-related information.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Bartender/Waitress
Sumo Sumo Bar And Grill
Sherwood Park, AB
01.2018 - 01.2018
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware..
- Maintained accuracy while handling payments, giving change and printing receipts to customers and Point of Sale (POS) system
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Consultant
Sun Days Tanning Salon
Edmonton, AB
02.2014 - 11.2014
- Scheduled client appointments by phone and through email.
- Greeted clients, showed to tanning facilities and educated on usage.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Welcomed guests, provided answers to questions, and anticipated guests' service needs.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Exceeded customer satisfaction by finding creative solutions to problems.
Salon Receptionist
International Trendsetters
Vernon, BC
11.2012 - 10.2014
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system. Successfully booked appointments to allow sufficient time for all services requested.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Guided customers through facility tours explaining all of spa resources and amenities.
- Inspected equipment and work stations to comply with established standards and regulations.
Head Waitress/Bartender (Floor Supervisor)
Yet San Restaurant
Vernon, BC
07.2009 - 10.2011
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Learn menu items and be able to describe them appropriately to guests.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education
Some College (No Degree) - Paralegal
CDI College
Edmonton, ABReiki Master Teacher - Reiki
Online Reiki Though Master Practitioner
Online Learning01.2020
High School Diploma -
Fulton Secondary
Vernon, BC06.2011
Skills
- Microsoft Office & Microsoft Word
- Able to maintain confidentiality
- Ability to empower clients and coworkers for their mental health and wellbeing
- Leadership and Team Building
- Organization
- Problem solving
- Communication
- Patient Relations
- Conflict Deescalation
- Critical Thinking
- Health and Safety
- Empathy and Integrity
- Critical Thinking
- Safety and Health codes compliance
- Safe serving knowledge
- Cash and credit transactions
- Excellent judgment
- Outgoing personality
- Able to stand 8 plus hours
- Computer skills
- Problem and conflict resolution
- First Aid/CPR
- Employee Interviewing
- Warm and Friendly
- Restaurant Operation
- Cash Receipt Balancing
- Food and Beverage Service
- Alcoholic Beverage Service
- High-Volume Dining
- Menu Memorization and Presentation
- Upselling Techniques
- Safe Handling Standards
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Decision-Making
- Flexible and Adaptable
Certification
- Proserve License - 2018-2023
- Award of Excellence August 2016
- Criminal Law Award of Excellence June 2016
- Wills and Estates Award of Excellence July 2016
- Legal research and Interviewing, Certifications and Licenses
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“ I think Hell is something you carry around with you, not somewhere you go”
Neil Gaiman
Timeline
Senior Resedential Support Worker
Turning Points Collaborative Society
05.2021 - Current
Private Homecare
Curtis Smith
01.2021 - 05.2021
Bartender/Waitress
Sumo Sumo Bar And Grill
01.2018 - 01.2018
Consultant
Sun Days Tanning Salon
02.2014 - 11.2014
Salon Receptionist
International Trendsetters
11.2012 - 10.2014
Head Waitress/Bartender (Floor Supervisor)
Yet San Restaurant
07.2009 - 10.2011
Some College (No Degree) - Paralegal
CDI College
Reiki Master Teacher - Reiki
Online Reiki Though Master Practitioner
High School Diploma -
Fulton Secondary
Similar Profiles
Mandeep SinghMandeep Singh
Community Support Worker at Turning Points Collaborative SocietyCommunity Support Worker at Turning Points Collaborative Society
Corie KidderCorie Kidder
Community Support Worker/ Residential Worker at Turning Points Collaborative SocietyCommunity Support Worker/ Residential Worker at Turning Points Collaborative Society
Shelley RobinsonShelley Robinson
Program Coordinator at Turning Points CollaborativeProgram Coordinator at Turning Points Collaborative
Chris StewartChris Stewart
Operations Manager at Sandher Fruit PackersOperations Manager at Sandher Fruit Packers
Kalpana BansalKalpana Bansal
Sales Associate at Big Box outletSales Associate at Big Box outlet