Les MacGregor

• Implemented all directional drilling plans and procedures according to company plans.
• Prepared records for all equipment present on rig in coordination with client representatives.
• Assisted with purchase of job-related equipment and made recommendations for tools.
• Collaborated with various departments to manage workflows for all rig projects.
• Managed all well bore paths and performed surveys to compute and monitor all rates of penetration.
• Executed survey information for processes and checked objectives compatibility with various results.
• Determined accurate angles and depths before drilling or giving instructions.
• Coordinated and managed all rig moving operations
• Monitored drilling operations and machines.
• Maintained compliance requirements, work instructions and program procedures to promote safety.
• Provided expertise to support day drilling operations.
• Trained and supervised all site personnel.
• Supported management of all drilling and rig move operations
• Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
• Monitored, executed, and documented drilling operations on conventional jack-up rigs and cyber-rigs
• Managed rig sub-contractors to maintain safe and efficient operations of rig equipment.
• Managed project components such as rig operations, providing quotations, equipment management, and HSE compliance.
• Led, managed and supervised drilling contractors and service company personnel in daily drilling operations, well construction and well test operations.
• Maintained machinery, tools and vehicles in good working order to prevent unnecessary operational delays.

• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Communicated with clients and customers to gather, provide and share updated information on products and services.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Worked closely with Chief and Council in remote fly in only First Nation communities to conduct Investigations of suspected child abuse while ensuring to conduct myself respectfully taking into consideration Indigenous Cultural norm.

Initiating an investigation within the timelines of Ministry of Child and Family Services.

Completing reports of investigational findings into the Frontline database

Make recommendations to management whether further intervention to ensure the child's safety and wellbeing is required

Develop a positive rapport with families, and make recommendations on resources available to assist families with unique needs.