Senior Marine Travel Consultant Euro Asia Travel Network Inc. (IATA)
Manila, Philippines
10.2012 - 12.2019
Developed customized travel plans to meet customer needs and preferences.
Assisted customers in making changes to existing itineraries or canceling trips.
Resolved any issues related to travel plans and services.
Responded promptly to customer inquiries via phone, email or in-person contact.
Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
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