- Cooking
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Watching Movies and TV Shows
Leotta Laing
Summary
Security professional committed to maintaining high standards and achieving results. Expertise in coordinating and implementing security protocols to ensure safe environments. Known for fostering team collaboration and adaptability to changing needs. Skilled in risk assessment and emergency response.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ground Security Coordinator
Executek International
05.2024 - 10.2024
- Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
- Established a strong security culture by promoting vigilance and fostering collaboration among employees.
- Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
- Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
- Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
Dual Security Shift Manager
Great Canadian Gaming
03.2022 - 04.2024
- Manage 15-25 frontline staff and 2 supervisors daily
- Investigate security breaches, staff, and guest concerns
- Train new staff and ensure compliance with applicable laws
- Document, log, and create detailed reports of incidents
- Coordinated team schedules for optimal shift coverage and efficiency.
- Ensured compliance with safety regulations, maintaining secure environment.
- Led team briefings to ensure alignment on security objectives.
- Maintained strict confidentiality regarding sensitive information obtained as part of daily responsibilities.
Security Officer
Casino Woodbine (OLG)
09.2009 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored property using CCTV and access control
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored guest alcohol consumption and ensured compliance with laws.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Advertising Sales Representative
Auto Trader
01.2000 - 01.2008
- Managed advertising centre and assisted dealers and private sellers in creating effective adverts for various modes of vehicles.
- Demonstrated effective communication and negotiation skills
- Performed administrative duties using various computer software
- Exceeded quarterly sales targets consistently by leveraging industry knowledge and strong negotiation skills.
- Delivered exceptional client support by resolving issues promptly and proactively addressing potential concerns before they escalated.
- Continuously updated product knowledge to stay current on industry trends and maintain a competitive edge in the marketplace.
- Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
Education
Human Resources Management Diploma -
George Brown College
Hotel Restaurant Management Diploma -
Toronto School of Business
Skills
- Customer Service
- Security
- Investigation
- Training
- Development
- Report Writing
- Oral Communication
- Written Communication
- Problem-solving
- Sales
- Crisis Intervention
- Medical First Responder
Certification
- Valid Dual Private Security and Investigative Licence
- Standard First Aid - CPR C - AED Blended, 03/26
- Smart Serve, 06/26
- Burgess and Associates Use of Force and Handcuffing
- Toronto Star Labor Relations Award Recipient
Toronto Star Labor Relations Award for best contract negotiation.
As part of earning my Human Resources Management Diploma, I lead a team of four in negotiating a favorable employee contract. This assignment involved several teams, but ultimately my team was victorious. This experience afforded me knowledge and skills that I continue to use presently.
Interests
Accomplishments
- Supervised team of 25 staff members.
- Documented and resolved a minimum of 5 incidents of theft per shift which led to arrest and or trespass.
- Trained over 10 new officers per session by providing practical and theoretical knowledge.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Work-life balancePersonal development programsCareer advancementHealthcare benefitsCompany CultureFlexible work hoursTeam Building / Company RetreatsSoftware
Microsoft Office Suite, Axis, Gallagher, Lenel, Citrix
Timeline
Ground Security Coordinator
Executek International
05.2024 - 10.2024
Dual Security Shift Manager
Great Canadian Gaming
03.2022 - 04.2024
Security Officer
Casino Woodbine (OLG)
09.2009 - 09.2019
Advertising Sales Representative
Auto Trader
01.2000 - 01.2008
Human Resources Management Diploma -
George Brown College
Hotel Restaurant Management Diploma -
Toronto School of Business
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