Leonila Ruelas
Ontario
Summary
Adept at patient registration and chart maintenance, I leveraged my strong organization and problem-solving skills at PIH Good Samaritan Hospital to enhance patient care efficiency. Specializing in data accuracy and customer service, I significantly contributed to streamlining the admission processes in both Labor and Delivery and NICU departments.
Overview
17
17
years of professional experience
Work History
Unit Secretary, Labor and Delivery
PIH Good Samaritan Hospital
Los Angeles
07.2012 - Current
- Registered laboring mothers upon arrival to unit.
- Processed admission for newborns.
- Entered data into computer system accurately to ensure accuracy of patient information.
- Collected insurance information and critical data elements.
- Scanned documents into electronic health record systems as needed.
- Monitored and updated accurate records for patient registrations.
- Managed inventory of supplies used during registration process.
- Participated in training sessions related to new software applications.
- Provided excellent customer service while handling all incoming calls efficiently and professionally.
- Assisted with scheduling appointments for further treatments.
- Collected detailed information about current medical issues from patients.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized charts, documents and supplies to maintain team productivity.
Department Assistant - NICU
PIH Good Samaritan Hospital
Los Angeles
11.2007 - 07.2012
- Handled incoming calls and directed callers to appropriate department or employee.
- Processed new admissions of infants into the unit.
- Created detailed reports for newborn admissions and discharges.
- Generated comprehensive reports detailing daily progress.
- Monitored office mailbox for unit needs and requests.
- Assisted organizational efforts by filing, entering data and answering phones.
- Collaborated with other departments to optimize workflow processes.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2006
Skills
- Patient registration
- Patient chart maintenance
- Data entry
- Customer service
- BLS Certified
- Supply inventory management
- Cross-department collaboration
- Attention to detail
- Problem solving
- Nursing station operations
- Strong organization
- Self motivation
Languages
Spanish
Professional
Timeline
Unit Secretary, Labor and Delivery
PIH Good Samaritan Hospital
07.2012 - Current
Department Assistant - NICU
PIH Good Samaritan Hospital
11.2007 - 07.2012
High School Diploma -
Bell Gardens High School
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