Summary
Overview
Work History
Education
Timeline
Work Availability
Generic

Leonie Obiang

Ottawa,Ontario

Summary

Experienced public servant with over 10 years of academic, professional, and international work experience in human resources and business administration. Strategic thinker skilled in report writing, political research, policy analysis, community engagement and stakeholder relations Excellent strategic planning, project management and organizational skills, with experience leading, consulting and negotiating complex projects in collaboration with diverse stakeholders Strong critical thinking, analytical reasoning, and problem-solving skills. Experience with conflict management and successfully executing deadlines in high pressure environments Intermediate knowledge of Windows XP, Word, Excel, Outlook, Internet and various other computer programs including Canadian banking system programs. Languages: English (Fluent), French (Fluent), Spanish (Fluent) Mandarin (Fluent) and Fang (Fluent)

Overview

7
7
years of professional experience

Work History

Human Resource Manager

  • To ensure the departmental performance of all employees was productive
  • Lead team in an effective, positive, and efficient manner
  • Analyzed and resolved work problems, assisted workers in solving problems
  • Ensured all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
  • Worked with superior in the preparation and management of the department’s budget and was aware of financial targets
  • Actively participated in training and development programs, maximizing opportunities for self- development

Marriott Housekeeping Executive Manager

04.2022 - Current
  • Responsible for the handling of all guest laundry and lost property in accordance with hotel and brand policy
  • Liaise with Guest Services and Maintenance regarding readiness of rooms with particular attention to guest special requirements and VIP rooms
  • Ensure corridors and staff areas are cleaned to standards
  • Ensure the timely and accurate completion of housekeeping forms/reports, following procedures required by hotel policy
  • Clean rooms and common areas or work in laundry when necessary
  • Respond to and anticipate guest needs with any comments or complaints being action following procedures laid down by hotel and company policy
  • Take monthly and/or weekly inventories of linen, cleaning chemicals and laundry chemicals
  • Prepare requisitions or place orders for items and room supplies
  • Ensure that budgeted expense goals are met through proper usage and control
  • Inspect all rooms for cleanliness and maintenance issues daily
  • Report maintenance issues by completing maintenance slips and follow up in maintenance work in rooms to ensure that work is completed
  • Maintain the First Aid kit to ensure that it is completely always

Quarantine Officer

Public Health Agency of Canada, Land Border
Québec
06.2021 - 12.2021
  • Co-ordinated multi-sector committees, conferences, and public consultations pertaining to COVID- 19 emergency measures
  • Led stakeholder relations within grants and contribution programs, developing and maintaining key regional relationships
  • Provided guidance on procedures, policies, regulations, and legislation
  • Interpreted and applied policies and procedures, while tracking and analyzing data
  • Participated in program delivery education and outreach activities, workshops, and events
  • Provided advice and recommendations to supervisors/managers on complex issues, supervising, mentoring, and training one or more employees, and managing fleet vehicles

Assistant Coordinator

COVID, Red Cross
12.2021 - 01.2021
  • Coordinated the daily operations of COVID testing and vaccination sites along Canadian land border in St Bernard Lacolle, Quebec and Ambassador Bridge, Ontario
  • Maintained the Emergency
  • Management on call roster and distribution lists, supported Program Coordinators by regularly obtaining, filing, and distributing volunteer lists and regularly submitted volunteer time sheets and other pertinent records to Volunteer Resource Services for data entry
  • Engaged suitable Emergency Management volunteers in administrative and processing duties which includes ensuring training, supervision, coaching and feedback as required
  • Participated in exercises, debriefs and post-response activities to contribute to a cycle of preparation and continuous improvement as assigned
  • Supported and reinforced health and safety protocols with clients, visitors and colleagues including social distancing, sanitization, wearing of personal protective equipment
  • Conducted phone calls to notify close contacts of their potential exposure; referred contacts for testing and connect them to community resources to support self-quarantine
  • Provided administrative, technical support to program managers, gather, and prepared information, records, and statistical data into draft reports
  • Coordinated and arranged meeting logistics including participant materials, facility bookings, catering and travel as required; and reviewed volunteer expense claims related to planning and preparedness activities
  • Maintained inventory of administrative/office supplies for the emergency management program in accordance with Canadian Red Cross standards and the inventory of display boards, brochures, forms, and promotional material/supplies
  • First level contact for all non-urgent program inquiries including in person, phone, and email inquiries
  • Provided administrative support related to processing vouchers, purchase requisitions, cash cards and invoices in accordance with the CRC purchasing and procurement standards

Maintenance and Holdings Material Supervisor

Parliament of Canada
06.2018 - 12.2020

Interviewer

11.2019 - 03.2020
  • Collected and analyzed data, comparing records, and tallying the number of participants in federal, provincial, and local population surveys as a Census Enumerator
  • Contacted individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person
  • Compiled, recorded, and coded results and data from interview or survey using computer or specified form
  • Reviewed data obtained from interview for completeness and accuracy, identified and resolved inconsistencies in interviewees' responses by means of appropriate questioning and/or explanation
  • Asked questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, and state of residency
  • Assisted individuals in filling out applications or questionnaires
  • Explained survey objectives and procedures to interviewees and interpreted survey questions to help interviewees' comprehension.

Administration and Human Resources Assistant

Delta Hotel
04.2017 - 05.2019
  • Developed and maintained employee relations, acted as a point of contact for inquiries about employee issues, HR policies and benefits
  • Contributed towards the establishment and maintenance of safe and supportive working environments for diverse populations and cultures
  • Updated and maintained employee files and return to work programs
  • Produced key HR reports, preparing documents, offer letters and termination packages
  • Developed performance plans, identity training and development opportunities, coached managers on discipline issues and assisted with the performance appraisal process
  • Helped managers optimize their teams, developed multi-lateral relationships, acted as an advisor on all things HR, assisted with workforce and succession planning
  • Conducted full cycle recruitment (sourcing, interviews, managing offers, references), built candidate pipelines and created positive candidate experiences
  • Developed and delivered communication pieces, provided education on HR policies and procedures, special projects as needed

Junior Project Administrator

Shared Service Canada
06.2014 - 06.2016
  • Prepared and coordinated administrative HR documents for staffing
  • Opened, dated, recorded, referenced, and forwarded mail and documents received
  • Composed memos, correspondences and provided editorial assistance
  • Managed the calendars for senior staff and managers, answered phone calls and transfer to the appropriate person
  • Organized meetings and teleconferences, and took minutes of meetings
  • Maintained a system for routing and tracking critical, confidential paper and electronic correspondences, maintaining an electronic and hard copy filing system
  • Verified and processed invoices
  • Assembled and disseminated correspondences and briefings

Education

B.A en - Sciences de l’administration (Human Ressources

Université de Québec en Outaouais
2019

B.A - Business Administration and Finance

Université de Québec en Outaouais
2013

Certificate of Sciences and Arts - undefined

Collège La Cité
2007

Certificate in Mandarin, Beijing Language - undefined

and Culture University
1997

Timeline

Marriott Housekeeping Executive Manager

04.2022 - Current

Assistant Coordinator

COVID, Red Cross
12.2021 - 01.2021

Quarantine Officer

Public Health Agency of Canada, Land Border
06.2021 - 12.2021

Interviewer

11.2019 - 03.2020

Maintenance and Holdings Material Supervisor

Parliament of Canada
06.2018 - 12.2020

Administration and Human Resources Assistant

Delta Hotel
04.2017 - 05.2019

Junior Project Administrator

Shared Service Canada
06.2014 - 06.2016

Human Resource Manager

B.A en - Sciences de l’administration (Human Ressources

Université de Québec en Outaouais

B.A - Business Administration and Finance

Université de Québec en Outaouais

Certificate of Sciences and Arts - undefined

Collège La Cité

Certificate in Mandarin, Beijing Language - undefined

and Culture University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Similar Profiles

CREATE PROFILE
Leonie Obiang