Leonie Lindo

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

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• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area/ bar was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Served food and beverages promptly with focused attention to customer needs.

• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.