Leonel Yoque
PALMDALE
Summary
Proactive professional with extensive experience in community safety and law enforcement support. Skilled in developing training programs and fostering strong community relationships, contributing to reduced crime rates and improved safety awareness.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Community Service Officer
City of Palmdale
Palmdale, CA
10.2024 - Current
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Assisted in reducing neighborhood crime rates by establishing strong relationships with residents and local businesses.
- Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
- Facilitated smoother traffic flow during public events by directing vehicles and pedestrians, ensuring safety and orderliness.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Responded to non-emergency calls for service, providing timely assistance and support to community members.
- Developed and implemented comprehensive training program for new Community Service Officers, enhancing team effectiveness.
- Prepared accurate and thorough burglary and theft reports.
- Aided investigations by collecting evidence at crime scenes, preserving its integrity for further analysis.
Armed Security Officer
Allied Universal Security Services
Los Angeles, CA
11.2023 - 12.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying potential hazards and addressing security concerns.
- Responded effectively to emergencies, coordinating with local law enforcement and emergency services.
- Provided detailed incident reports, documenting security breaches and responses for management review.
- Enhanced passenger security by maintaining a safe environment on the Metro rail lines while riding the Los Angeles County Metro rail lines.
Community Service Officer
University of Southern California, USC Public Safety
Los Angeles, CA
04.2016 - 10.2024
- Coordinated community outreach programs to enhance campus safety awareness.
- Collaborated with local law enforcement to address public safety concerns effectively.
- Developed and implemented emergency response protocols for diverse scenarios.
- Trained new officers on safety procedures and community engagement strategies.
- Conducted regular assessments of campus facilities to identify safety hazards.
- Led workshops on conflict resolution and crime prevention for student groups.
- Improved communication channels between students, faculty, and public safety teams.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Ensured accurate documentation and reporting by maintaining detailed records of all incidents encountered during shifts.
Armed Security Officer
Black Knight Patrol
Los Angeles, CA
04.2022 - 11.2023
- Implemented access control measures to regulate entry points, ensuring authorized access only.
- Monitored passenger safety on Los Angeles Metro rail lines, ensuring secure transit for all riders. while riding and using the Los Angeles Metro rail lines.
- Trained new personnel on security protocols, improving compliance and operational readiness.
- Collaborated with management to develop and refine security procedures, strengthening overall safety measures.
Education
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Carson, CA12-2021
Module 2 Code Enforcement Officer -
California Association of Code Enforcement Officers
Sacramento, CA01-2026
Skills
- Community engagement
- Incident reporting
- Report writing
- Conflict resolution
- Conflict resolution
- Spanish Speaker
- Incident reporting
Certification
Los Angeles County Sheriff Department non-employee- Property Crime and Print Certification
Timeline
Community Service Officer
City of Palmdale
10.2024 - Current
Armed Security Officer
Allied Universal Security Services
11.2023 - 12.2024
Armed Security Officer
Black Knight Patrol
04.2022 - 11.2023
Community Service Officer
University of Southern California, USC Public Safety
04.2016 - 10.2024
Module 2 Code Enforcement Officer -
California Association of Code Enforcement Officers
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills