Summary
Overview
Work History
Education
Skills
Timeline
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Leonel Flores

San Diego

Summary

Dynamic team player with extensive experience in customer service and hospitality. Proven ability to thrive in fast-paced, high-end environments while ensuring exceptional guest satisfaction. Bilingual in English and Spanish, enhancing communication with diverse clientele. Aiming to leverage professionalism and energy in a server role at Shino Sushi.

Overview

9
9
years of professional experience

Work History

Member Service Assistant

Costco Wholesale
San Diego
05.2025 - Current
  • - Assist members daily with purchases, returns, and product inquiries.
  • - Maintain organization and cleanliness in high-traffic areas.
  • - Praised for reliability, professionalism, and team cooperation.

Barista

Dutch Bros Coffee
Chico
04.2022 - 02.2023
  • - Delivered fast, friendly service in a high-volume drive-thru.
  • - Customized drink orders accurately and maintained high energy.
  • - Helped train new hires in service techniques and product knowledge.

Pantry/Prep Cook

Tea Bar & Fusion Cafe
Chico
05.2021 - 11.2021
  • - Prepped ingredients and kept the kitchen stocked and organized.
  • - Maintained cleanliness and assisted during lunch and dinner rushes.
  • - Gained experience with Asian-inspired ingredients and sauces.

Line Prep Cook

Highlands Ranch & Resort
Mill Creek
06.2019 - 08.2019
  • - Prepared high-end ingredients in a fine dining kitchen with attention to quality and detail.
  • - Supported chefs in a fast-paced, team-focused environment.
  • - Maintained kitchen cleanliness and followed food safety standards.

Server

Mi Casita
Chester
01.2016 - 01.2019
  • - Took orders, served food, and managed payments in a sit-down restaurant.
  • - Balanced multiple tables and ensured timely, accurate service.
  • - Built rapport with regular customers and worked closely with kitchen staff.

Education

Bachelor of Science - Business Finance

California State University, Chico
Chico, CA
12-2024

Skills

  • - Fine Dining Prep Experience
  • - Guest-Focused Service & Upselling
  • - POS System Proficiency
  • - Food Safety & Cleanliness Standards
  • - Team Collaboration & Time Management
  • - Bilingual: English & Spanish

Timeline

Member Service Assistant

Costco Wholesale
05.2025 - Current

Barista

Dutch Bros Coffee
04.2022 - 02.2023

Pantry/Prep Cook

Tea Bar & Fusion Cafe
05.2021 - 11.2021

Line Prep Cook

Highlands Ranch & Resort
06.2019 - 08.2019

Server

Mi Casita
01.2016 - 01.2019

Bachelor of Science - Business Finance

California State University, Chico

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Leonel Flores