Leonel E Hernandez Zavala
Hayward
Summary
Experienced with managing team operations to ensure efficient and effective workflow. Utilizes strong leadership and organizational skills to drive team performance and meet targets. Knowledge of developing strategies that enhance team collaboration and improve overall service quality.
Overview
8
8
years of professional experience
Work History
Inbound Clerk
GXO Logistics
Fremont, CA
03.2025 - Current
- Expedited urgent deliveries through prioritizing workload and closely monitoring shipment progress, ensuring timely completion of critical tasks.
- Maintained organized files for record retention
- Processed inbound shipments using the JDA system to maintain inventory accuracy.
- Assisted in the implementation of new technologies and systems within the warehouse such as Zenith.
- Customer communication with orders via GUTS / BUG
Material Handler
Select Staffing
Fremont, CA
08.2024 - 03.2025
- Assisted in the training of new staff on material handling procedures and safety protocols.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspect products for damage, report discrepancies for quality.
- Efficiently manage loading/unloading to ensure timely shipments.
Team Lead
Walmart
San Leandro, CA
10.2020 - 08.2024
- Supervised cashier team activities, ensuring exceptional customer service and transaction accuracy.
- Resolved conflicts and managed customer issues to maintain high team morale
- Enhanced team skills for consistent service and operational efficiency
- Supported safety initiatives by conducting regular equipment checks and maintenance logs.
Cashier/Customer Service
Walmart
San Leandro, CA
10.2018 - 10.2020
- Managed point-of-sale systems, ensuring accurate transactions and reduced errors.
- Provided up-to-date product information, driving sales and customer engagement.
- Monitored cash drawer accuracy, reconciling discrepancies before shift changes.
- Processed returns and exchanges, maintaining accurate records for inventory management.
Education
High School Diploma - Office Administration
Job Corps
Treasure Island, CA08-2018
High School Diploma - undefined
Penn Foster High School
Treasure Island, CA08-2018
Skills
- Team motivation
- Computer skills
- Active listening
- Team collaboration
- Problem-solving skills
- Customer communications
- Product knowledge
- Quality control
- Documentation and reporting
- FLUENT IN [Spanish]
- Proficient in [Google Workspace]
- Workload balancing
Timeline
Inbound Clerk
GXO Logistics
03.2025 - Current
Material Handler
Select Staffing
08.2024 - 03.2025
Team Lead
Walmart
10.2020 - 08.2024
Cashier/Customer Service
Walmart
10.2018 - 10.2020
High School Diploma - undefined
Penn Foster High School
High School Diploma - Office Administration
Job Corps