Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leonard Paul Nicolas

Elk Grove

Summary

Professional Summary
Automotive technician with 12 years of experience, including 10 years as a Master Audi Technician with high voltage credentials. Specializing in diagnosing complex faults and mechanical issues to ensure vehicle safety. Proven history of building long-term customer relationships, enhancing overall customer experience in the automotive industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Audi Master Technician

Knight Automotive - Elk Grove Audi
06.2014 - 10.2024
  • Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
  • Ensured smooth shop operations by managing inventory, ordering parts as needed, and maintaining tools in optimal condition.
  • Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
  • Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
  • Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.

Education

Audi

Audi Academy
Livermore, CA

Associate of Arts - Automotive Technology

Cosumnes River College
Sacramento, CA
06.2013

Skills

    Skills

  • Audi Scan Tool
  • Audi Electrical Systems
  • Audi Diagnostics & D&D
  • Audi Airbags
  • Audi Networking
  • Audi Steering and Suspension
  • Audi Brake Systems
  • Engine Mechanical Repair and Diagnosis
  • Audi High Voltage Technician
  • Audi High Voltage Expert
  • Audi Chassis Systems

Certification

Audi master Technician

Timeline

Audi Master Technician

Knight Automotive - Elk Grove Audi
06.2014 - 10.2024

Audi master Technician

Audi

Audi Academy

Associate of Arts - Automotive Technology

Cosumnes River College
Leonard Paul Nicolas