Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desiree Tiamzon

Abbotsford

Summary

  • To increase the success and revenue of a food service establishment by working to improve day to day functions and achieve customer satisfaction.
  • Mentored and trained new employees on company policies and procedures.
  • Provide support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Worked well independently and a team to solve problem.
  • Aimed to support a positive and productive work culture.
  • Worked well in fast paced and rapidly changing environment.

Overview

20
20
years of professional experience

Work History

Food Supervisor

Booster Juice
08.2021 - Current
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
  • Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
  • Coordinated, checked and received [Number] pounds of food per week and stored items according to optimal safety requirements.
  • Maintained compliance with health code compliance and consistently achieved scores over [Number].
  • Organized efficient meal service to handle as many as [Number] diners over meal cycle.

RGM

KFC Philippines
01.2017 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Store Manager

KFC
01.2012 - 01.2017

Restaurant Team Member

KFC
01.2005 - 01.2012

Education

Bachelor of Science - Computer Science

Development For Advanced Technology Achievement
Philippines
06.2010

Skills

  • Leadership
  • Computer skills (MS office, word, Excel)
  • Communication
  • Management skills
  • Problem solving
  • Decision maker

Languages

English
Tagalog
Kapampangan

Timeline

Food Supervisor

Booster Juice
08.2021 - Current

RGM

KFC Philippines
01.2017 - 05.2021

Store Manager

KFC
01.2012 - 01.2017

Restaurant Team Member

KFC
01.2005 - 01.2012

Bachelor of Science - Computer Science

Development For Advanced Technology Achievement

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Desiree Tiamzon