Leonardo Rodriguez
Ontario
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Dedicated professional experienced in preparing food and serving customers in fast-paced environments. Skilled at managing high-volume sales without error. Trained in safe food-handling and good cleaning practices. Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Prime Flight Aviation
Ontario
11.2024 - Current
- Performed comprehensive loading and unloading of baggage and cargo from aircraft.
- Conducted thorough safety inspections on ramp equipment before use.
- Collaborated with team members to enhance workflow efficiency on the ramp.
- Regularly operated conveyor belts, push-back tractors, and aircraft tugs.
- Ensured on-time connections by adeptly guiding aircraft to and from gates.
- Sorted and cross-checked baggage tags against flight manifests for accuracy.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Stocker
Walmart
Fontana
08.2023 - 11.2024
- Organized backroom inventory for efficient access and product replenishment.
- Maintained cleanliness and organization in aisles to enhance shopping experience.
- Monitored product expiration dates and removed outdated items from shelves.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Unloaded parcels from truck with care to avoid damage.
- Loaded and unloaded packages from loading dock to trucks.
- Collected and organized shopping carts from parking lot and store entrance.
Produce Clerk
WinCo Foods
Fontana
06.2022 - 08.2023
- Inspected produce quality to ensure freshness and safety standards.
- Assisted customers in selecting produce and answering product questions.
- Maintained cleanliness and organization in the produce department.
- Assisted in training new staff on produce department procedures.
- Rotated stock to maintain freshness.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Checked prices and located products for customers.
- Greeted customers and offered to help locate produce items.
- Gathered carts from parking lot and inside store for customer use.
- Provided assistance with loading purchased items into customer vehicles.
Crew Member
Little Caesars Pizza
Fontana
10.2021 - 06.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Operated kitchen equipment to prepare food items consistently and efficiently.
- Maintained cleanliness and organization of dining area and kitchen facilities.
- Followed safety protocols to ensure health standards were met consistently.
- Engaged with customers to address inquiries and resolve concerns promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Summit High School
Fontana, CA05-2023
Skills
- Bilingual communication
- Inventory management
- Customer relationship management
- Product organization
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Freight handling
- Cargo equipment operation
- Team leadership
- Weight/balance loading
- Forklift operation
- Material handling
- Food preparation
- Safety compliance
- Cash handling
- Workflow optimization
- Food safety
- Equipment operation
- Handheld scanners
- Truck loading and unloading
- Zoning and stocking
- Customer service
- Conflict resolution
- Effective communication
- Adaptability to change
- Training and mentoring
- Customer service excellence
Languages
Spanish
Native/ Bilingual
References
Ramp Manager Warehouse Supervisor
Julyan Johnson Jesse Ramirez (909)-533-9487
(760)-987-5601 Jramirez@primeflight.com
jjohnson@primeflight.com
Ramp Supervisor
Steve Zavala Ramirez (909)-682-9014
Steve.ramirez@primeflight.com
Timeline
Ramp Agent
Prime Flight Aviation
11.2024 - Current
Stocker
Walmart
08.2023 - 11.2024
Produce Clerk
WinCo Foods
06.2022 - 08.2023
Crew Member
Little Caesars Pizza
10.2021 - 06.2022
High School Diploma -
Summit High School
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