Leonardo Montano
Bell Gardens
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
Work History
Supervisor
CIE
South Gate
02.2016 - Current
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored team members on best practices and safety protocols.
- Coordinated scheduling and assignments to optimize staff performance and coverage.
- Conducted regular inspections to maintain quality standards in production areas.
- Managed inventory control to ensure availability of necessary supplies and materials.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Enforced safety regulations to promote a secure work environment for all employees.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Cashier
El Pollo Loco
Los Angeles
08.2015 - 03.2022
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and provided recommendations.
- Collaborated with team members to ensure smooth operations during peak hours.
- Stocked inventory and replenished supplies regularly at checkout stations.
- Followed health and safety guidelines to ensure a safe environment for customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
Education
Bell Gardens High School
Bell Gardens, CASkills
- Team building
- Employee training
- Process improvement
- Inventory management
- Quality control
- Safety compliance
- Effective communication
- Decision-making
- Problem solving
- Attention to detail
Languages
Spanish
Professional
Timeline
Supervisor
CIE
02.2016 - Current
Cashier
El Pollo Loco
08.2015 - 03.2022
Bell Gardens High School