Leonardo Martinez
San Mateo
Summary
Resourceful and dependable professional with proven experience in youth leadership and administrative support. Skilled in multitasking within fast-paced environments, managing multiple responsibilities while maintaining attention to detail and organization. Known for strong communication, teamwork, and the ability to adapt quickly to changing needs. Passionate about creating positive, supportive spaces for growth and learning.
Overview
4
4
years of professional experience
Work History
Office Clerk
Boys and Girls Club
06.2025 - Current
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated professionally with parents to provide updates, answer inquiries, and support program registration and participation.
- Assisted with managing parent-facing documents and maintained accurate records to ensure smooth club operations and positive family engagement.
Youth Program Leader
Boys and Girls Club
11.2023 - 05.2025
- Designed and led age-appropriate educational and recreational programs to support youth development.
- Facilitated daily activities that promoted teamwork, creativity, and personal growth.
- Created and implemented lesson plans focused on positive behavior and skill-building.
- Built strong relationships with members to foster social-emotional growth and academic success.
- Acted as a positive role model, promoting values of respect, integrity, and responsibility.
Cashier/Customer Service Representative
Draeger's Market
04.2023 - 10.2023
- Greeted and assisted customers, providing clear information and support in a fast-paced environment.
- Operated cash register accurately and handled various forms of payment.
- Communicated effectively with customers in person and over the phone.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to meet daily operational goals.
- Followed all safety procedures to ensure a secure environment.
Customer Service
Smart & Final
11.2021 - 01.2023
- Greeted customers and assisted with locating items and selecting products.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Conducted customer service training sessions for new team members.
- Stocked and rotated merchandise; removed expired items as needed.
- Answered customer questions and supported store policies.
- Worked as part of a team to maintain a clean, organized environment.
Education
Sociology
College of San Mateo
San Mateo, CA06-2026
High School Diploma -
San Mateo High School
San Mateo, CA06-2022
Skills
- Problem Resolution
- Communications
- Teamwork
- Flexibility
- Organizational Management
- Scheduling
- Fluent in Spanish
Timeline
Office Clerk
Boys and Girls Club
06.2025 - Current
Youth Program Leader
Boys and Girls Club
11.2023 - 05.2025
Cashier/Customer Service Representative
Draeger's Market
04.2023 - 10.2023
Customer Service
Smart & Final
11.2021 - 01.2023
Sociology
College of San Mateo
High School Diploma -
San Mateo High School