Dedicated professional with experience in plant and seafood processing and customer service in fast-paced environments. Skilled in maintaining productivity and attention to detail, while adhering to food safety and hygiene standards. Committed to teamwork and meeting quality and safety requirements.
Work History
Fish and Seafood Plant Worker
6 Months
Seafoods 2000 Ltd. | 05.2025 - 11.2025
Processed lobster by separating and removing meat from shell to ensure quality and maximize yield.
Checked packaging and products for defects, ensuring compliance with company standards for safety and quality.
Handling and grading live lobsters for storage or processing by weighing and recording the weight and packing in ice.
Cleaning and sanitizing equipment and work surface at the end of the shift.
Set up or operate machines to clean, cut, cook lobster products.
Retail Sales Supervisor
1 Year 11 Months
Fun Park Amusement Center | 06.2023 - 05.2025
Supervise guest/customer flow by ensuring a smooth flow of customers from check-in to exiting the store.
Assist the store manager in addressing customer complaints, working towards solutions that leave customers satisfied.
Delegated tasks to team members, provided guidance, and answered questions.
Created staff schedules to ensure adequate coverage during peak hours, optimizing team availability.
Monitored inventory supplies and replenished stock, reporting deficiencies to store manager for timely action.
Monitor inventory supplies, replenishment and report any deficiencies to store manager.
Preparing reports like daily sales, inventory and all documents regarding store operations.
Managed key holder responsibilities for store access and security. of the store that is responsible for opening and closing of store daily operations.
Retail Sales and Customer Service Assistant
10 Years 5 Months
Landmark group of Company | 01.2013 - 06.2023
Increased sales through customers need assessment, catered products recommendations and upselling techniques.
Operated POS systems for sales transactions, confirmed pricing accuracy, and managed inventory levels.
Maintained clean and orderly sales floor areas including verifying pricing, promotional signage’s and product availability.
Assisted management with daily retail operations, including banking, reporting, and store opening and closing procedures.
Merchandised products according to concept guidelines and concept procedures, arranging featured items in high-traffic areas to boost sales.
Handled payment processing, returns, and exchanges of customer purchases.