Leonardo Flores
West Covina
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Shell Gas Station
Glendora
02.2025 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customers' questions and provided information on store procedures or policies.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
- Checked personal identifications during alcohol and tobacco sales.
Security Officer
Defender Services Inc
Covina
01.2025 - 03.2025
- Guarded restricted areas to prevent unauthorized entry.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Searched bags manually to identify prohibited items and contraband.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Warehouse Forklift Operator
Home Depot
Irwindale
09.2024 - 01.2025
- Operated manual pallet jacks to move material around the warehouse.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Communicated with supervisor and other warehouse staff to coordinate work.
Manager
Hills Kitchen
Rancho Cucamonga
08.2023 - 08.2024
- Managed risk by developing and implementing effective risk management strategies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier
Carl's Jr
Rancho Cucamonga
03.2022 - 11.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
HVAC
UEI College
Ontario, CA04-2025
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CA05-2023
Skills
- Organizational skills
- Equipment maintenance
- HVAC troubleshooting
- Workplace safety
- Time management
- Teamwork and collaboration
Certification
- EPA Univeral
Timeline
Cashier
Shell Gas Station
02.2025 - Current
Security Officer
Defender Services Inc
01.2025 - 03.2025
Warehouse Forklift Operator
Home Depot
09.2024 - 01.2025
Manager
Hills Kitchen
08.2023 - 08.2024
Cashier
Carl's Jr
03.2022 - 11.2022
HVAC
UEI College
High School Diploma -
Alta Loma High School
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