Leonardo E. Hernandez
San Leandro
Summary
Motivated and dependable professional with experience in merchandising and customer service. Strong background in building customer relationships, managing daily responsibilities, and delivering excellent service in fast paced environments. Eager to bring a strong work ethic, communication skills, and customer focused mindset to a Route Service Sales Representative role with Cintas.
Overview
5
5
years of professional experience
Work History
Stocker
Costco Wholesale
07.2023 - Current
- Maintained organized, fully stocked sales areas to enhance customer shopping experience
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Assisted with shipment handling and product rotation to ensure product availability and freshness
- Provided customer service by answering questions about product location, price and availability.
- Supported efficient warehouse operations by coordinating inventory management and logistics
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Coordinated with management to identify and resolve inventory discrepancies.
- Facilitated teamwork among staff to enhance efficiency in production and transport.
- Enhanced store aesthetics by assisting in the setup of displays and window decorations.
Soccer Coach Volunteer
KIPP: King Collegiate High School
San Lorenzo
02.2023 - 06.2023
- Created a positive environment that encouraged players to work hard and achieve their goals.
- Modeled correct actions and instilled discipline, enhancing team behavior and mutual respect.
- Mentored student-athletes in sportsmanship and personal development, promoting growth on and off the field.
- Guided team through difficult situations, player injuries and tough losses.
- Attended all scheduled games, including away trips, and participated in post-game meetings with parents and players.
Merchandiser
Bimbo Bakeries USA
01.2021 - 11.2022
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed merchandising plans based on analysis of customer buying habits and industry trends.
- Collaborated with store management to optimize product placement for maximum visibility.
- Merchandised bakery products ensuring availability and presentation
- Coordinated deliveries and managed inventory control to ensure product availability.
- Built relationships with partner stores to enhance customer satisfaction.
- Presented updated floor plans and design strategy to store management.
Education
Diploma - San Lorenzo, CA
KIPP King Collegiate High School
San Lorenzo, CA01-2021
Some College (No Degree) - Kinesiology
California State University, East Bay
Hayward, CASkills
- Forklift operation
- Pallet jack handling
- Physical stamina
- Time Management
- Customer Service
- Teamwork
- Effective communication
Personal Information
Work Permit: Authorized to work in the U.S.
Healthcare Training
Phlebotomy Certification, CAL Regional Career Accelerated Learning, 2024, Blood draws, Safety, CPR certified
Languages
Spanish
Professional
Timeline
Stocker
Costco Wholesale
07.2023 - Current
Soccer Coach Volunteer
KIPP: King Collegiate High School
02.2023 - 06.2023
Merchandiser
Bimbo Bakeries USA
01.2021 - 11.2022
Diploma - San Lorenzo, CA
KIPP King Collegiate High School
Some College (No Degree) - Kinesiology
California State University, East Bay