Open To Work
Leonardo Contreras
Los Angeles
Work Preference
Summary
Dynamic professional with a proven track record at Amazon Fresh, excelling in inventory management and customer service. Adept at ensuring compliance and accuracy, I leverage strong organizational skills and analytical problem-solving to enhance operational efficiency. Committed to delivering exceptional results and fostering a positive customer experience.
Overview
3
3
Languages
15
15
years of professional experience
Work History
Associate
AMAZON FRESH
Ladera Heights
01.2019 - 01.2026
- Performed in both traditional and technology-focused tasks to maintain store operations, including customer service, fresh food preparation, shelf stocking, online order fulfillment, and processing returns.
- Pick, pack, and stage online orders for local customer pick up and fast delivery.
- Executed daily weekly and monthly price updates, ensuring accurate shelf tags, promotional signage, and pricing displayed throughout the store.
- Verified weekly advertisement, pricing, and promotional accuracy across all departments.
- Stock shelves, receive product deliveries, organize inventory, and process both in store and Amazon.com return.
- Maintaining compliance with companies, standard and menace pricing discrepancies.
Theatre Crew Lead
AMC ThEATRES
Marina Del Rey
01.2018 - 01.2020
- Coordinate and coach Theater Crew Members through their daily responsibilities, ensuring strong performance and guest service.
- Provide excellent service by assisting guests with questions, concerns, refunds, and pass distribution as needed, while ensuring a friendly and quick experience.
- Monitored line checks, hot food, and back-bar assembly to ensure stocking and cleanliness for optimal guest experience.
- Complete follow-up opening, closing and clean-up assignments.
- Assist with the inventory process, including organizing the stock room, distributing to display, and securing inventory during closing.
- Promoting AMC Stubs memberships and product, ensuring safety and cleanliness.
Operational & Strategy Intern
MARIO’S SOCCER LEAGUE/A.Y.S.O.
Los Angeles
01.2011 - 01.2020
- Working in a mid-sized public office to provide professional services for individuals and business clients.
- Collected, organized, and analyzed business data to enhance decision-making and support operational planning.
- Developed reports, dashboards, and presentations to effectively communicate key metrics and strategic insights to leadership.
- Delivered comprehensive services, including preparation of financial statements, formal budgeting, general ledger accounting, and bank reconciliation.
- Manage incoming phone calls, emails, and customer inquiries.
- Complete and submit permit documentation in compliance with applicable requirements.
Education
Associate of Arts - Psychology
EL CAMINO COLLEGE
Torrance, CASkills
- Inventory management
- Customer Service
- Attention to Detail
- Strong Organizational Skills
- Time management
- Analytical Problem Solving
- Exceptional Communication
- Compliance assurance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Elementary
Timeline
Associate
AMAZON FRESH
01.2019 - 01.2026
Theatre Crew Lead
AMC ThEATRES
01.2018 - 01.2020
Operational & Strategy Intern
MARIO’S SOCCER LEAGUE/A.Y.S.O.
01.2011 - 01.2020
Associate of Arts - Psychology
EL CAMINO COLLEGE