LEONARDO ALEMAN
Pittsburg
Summary
Reliable bilingual professional offering nearly 6 years of landscaping experience and more than four years of customer service and administrative support. Recognized for delivering excellent customer experiences, maintaining organized and safe work environments, collaborating effectively with teams, and adapting quickly to changing priorities.
Overview
8
8
years of professional experience
Work History
Team Member
Chick-fil-A
Pittsburg, CA
04.2024 - Current
- Delivered exceptional customer service, enhancing customer satisfaction in fast-paced environment.
- Trained new employees on operational procedures and customer service best practices to ensure consistent service quality.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
Alberto Landscaping
Family Business
Alameda, CA
06.2018 - Current
- Completed residential landscaping projects, including mowing, pruning, and irrigation assistance, ensuring adherence to quality and safety standards.
- Operated lawn mowers, trimmers, and blowers to maintain gardens and enhance overall landscape appearance.
- Demonstrated self-motivation by consistently managing tasks independently.
Administrative Assistant
Community of Harbor Bay Isle Owners Association
Alameda, CA
01.2022 - 12.2023
- Coordinated office communications and maintained confidential records to ensure smooth operations.
- Collaborated with board members to prepare agendas and minutes for meetings, ensuring clarity of communication.
- Delivered excellent customer service through prompt responses to client inquiries and effective resolution of concerns, fostering strong client relationships.
- Supported inventory management and provided bilingual translation to enhance team collaboration.
Associate
In-N-Out Burger
Pleasant Hill, CA
06.2020 - 01.2022
- Assisted customers and processed transactions while ensuring operational cleanliness for a welcoming environment.
- Operated kitchen equipment to prepare food items, contributing to timely service.
Education
Associate of Arts - Criminal Justice
Diablo Valley College
Pleasant Hill, CA12.2026
High School Diploma -
Pittsburg High School
Pittsburg, CA06.2021
Skills
- Customer Service
- Operational Support
- Administrative Support
- Stock Management
- Inventory Control
- Computer skills
- Time Management
- Problem-solving
- Teamwork and collaboration
- English & Spanish
- Positive attitude
- Facility Maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Chick-fil-A
04.2024 - Current
Administrative Assistant
Community of Harbor Bay Isle Owners Association
01.2022 - 12.2023
Associate
In-N-Out Burger
06.2020 - 01.2022
Alberto Landscaping
Family Business
06.2018 - Current
Associate of Arts - Criminal Justice
Diablo Valley College
High School Diploma -
Pittsburg High School