Leonard Williams
Hesperia
Summary
Dynamic Security Supervisor with extensive experience at HSS Security, skilled in incident investigation and team leadership. Proven track record in enhancing safety protocols and fostering collaboration with law enforcement. Adept at CCTV monitoring and staff management, ensuring compliance and improving operational efficiency. Committed to maintaining a secure environment through proactive measures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Supervisor
HSS Security
Riverside, CA
05.2023 - Current
- Supervised security operations, ensuring compliance with safety protocols and company policies.
- Conducted regular inspections of premises to identify vulnerabilities and recommend corrective actions.
- Responded promptly to incidents, documenting occurrences and preparing detailed reports for management review.
- Collaborated with law enforcement agencies during emergencies to maintain public safety and order.
- Led team meetings to discuss security strategies, fostering communication among staff members.
- Analyzed incident reports to identify trends, contributing to the development of preventive measures.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Lyft and Uber Driver
Lyft And Uber
Hesperia, CA
01.2021 - 05.2023
- Delivered exceptional passenger service, ensuring comfort and safety throughout rides.
- Navigated efficiently using GPS systems to optimize routes and reduce wait times.
- Maintained vehicle cleanliness and operational standards for a positive rider experience.
- Managed time effectively to complete multiple rides within peak hours.
- Assisted in resolving customer inquiries, enhancing overall satisfaction ratings.
- Analyzed ride patterns to identify opportunities for improved efficiency and service delivery.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Adhered to tight schedule and met departure and arrival deadlines.
- Remained calm and poised in emergent situations.
- Responded with ease to sudden changes in routes and schedules.
- Communicated with passengers regarding estimated time of arrival.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Helped passengers with luggage, collected fares and politely answered questions.
Security Officer
Securitas Security Services USA
San Bernardino, CA
02.2019 - 01.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, maintaining calm and ensuring swift resolution.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Truck Driver
Schneider Trucking
San Bernardino, CA
12.2017 - 02.2019
- Operated Class A trucks to ensure safe and timely deliveries across designated routes.
- Conducted pre-trip and post-trip vehicle inspections to maintain compliance with safety regulations.
- Managed freight loading and unloading, ensuring proper weight distribution for optimal vehicle performance.
- Maintained accurate logbooks, documenting hours of service and vehicle maintenance records consistently.
- Collaborated with dispatch teams to optimize routing and improve delivery efficiency.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Education
High School Diploma -
Antelope Valley Adult School
Lancaster, CASkills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Security management
- CCTV experience
- Patrol operations
- Security team management
- Daily incident reporting
- Staffing and scheduling
- Emergency response
- Safety and security regulations
- Skilled in conflict resolution
- Personnel supervision
- Surveillance
- Incident investigation
- Policy enforcement
- Security planning
- Physical security
- Crime prevention
- Physical restraint training
- Employee performance evaluation
- Weapons screening
- Law enforcement collaboration
- Access systems and patrol
- Takedown maneuvers
Certification
Guard Card Certification
CPR Certification
CPI Certification
Timeline
Security Supervisor
HSS Security
05.2023 - Current
Lyft and Uber Driver
Lyft And Uber
01.2021 - 05.2023
Security Officer
Securitas Security Services USA
02.2019 - 01.2021
Truck Driver
Schneider Trucking
12.2017 - 02.2019
High School Diploma -
Antelope Valley Adult School